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Johnson Creek Premium Outlets
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jodi.driver.9

03/18/2013

Overall

will never shop at this store or recommend it to anyone. The customer service that you provied to customers is ridiculous.

I was so pissed when I went to a uniform outset store in Johnson creek WI today. I purchased a pair of landau shoes total sale 42.19. When checking out I was told refunds within 30 days with tags attached and I initialed the receipt. I returned them less that 3 hours later due to a blister on my foot I wore them for a whole hour and not outside it was in my home on carpet. The rude customer service lady then tells me I can only give you store credit it is the policy. I told her that is not what she said when she sold them to me she said return within 30 days with tags attached and receipt in hand. She then proceeded to show me the receipt that had on it In store credit only. I did not see that earlier nor was I told about it. If I would have know that I would not have made the purchase because I have returned 3 pairs of shoes to other places in the last week because they either give me blisters or cause severe back and leg pain. I then asked for the District managers number and called her. She was just as rude as the sales associate. I will not use the in store credit I was given because I can buy scrubs at walmart for half the price you charge. SO know I have a 42.19 dollar in store credit /gift certificate that I will not use. I did not even have the shoes out of the store for 2-3 hours. This is unacceptable. I will not only never recommend you but I will tell others not to even bother shopping at this store. You rip people off and enjoy it. I did not want to give it a star rating but was forced to in order to leave comment

Details

Phone: (920) 699-2250

Address: 575 Linmar Ln, Johnson Creek, WI 53038

Website: http://www.theuniformoutlet.com

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