What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They were friendly but ...After installing my clutch, my hill holder (which is connected to the clutch) immediately started locking up. I called and left a message about my problem but after a couple weeks I realized they had no intention to call back. I dropped it off to have them look at it and I explained the problem, they said they would look at it that same day and get back with me. After 1 week without hearing from them I called but got no answer so a left a message. No one returned my call so I drove by and they were just getting to it. After asking for more info. about the problem they told me they would look at it and call me by the end of the day (Friday). End of the day came and no call. Monday, when I go to pick it up they give me a $75 bill - no warning, no call to verify whether I want them to do new work or ask if I would accept the charge, no explanation as to whether they caused the issue when they did the clutch work. They got my money but lost my business.
I knew my vehicle needed some work & dropped off for an inspection . I appreciate they took time to explain the repairs, send me pictures & did not pressure me toward any outcome. They did the most needed repairs first, to work with my budget, and helped me gauge what's next & when so I can schedule at my convenience . Very happy with this place!
First off who ever the male person was working the counter whether it was a manager or owner needs to check the attitude and temperament. I went in to ask if they would install my parts so that I could keep the parts warranty in my name in case I move and I acknowledge myself that I knew there would be no warranty on the labor. He said ok and that he would, but as he started making time on labor notes I called him out on his figures because I had this work done a few times already in the past ( I guess maybe he was trying to make up for loosing money on the parts I don't know) and he got very upset and angry with me and said he did not want to do the work now.So I express that I was going to share with others on how his actions were with me today and he got furious and walked out to me at my car with a confrontation stance and a statement that we would meet again somewhere and we would finish this another way (Not saying what but you got what was implied).
Shelley Fair was amazing!!! She was so helpful and made this process less stressful than I had thought it would be! Was very honest and just made it an overall wonderful experience!! Robbie wasn't bad either!
Our experience was very good Steve Frey was a very nice gentleman and we are very happy with the van thank you Shrek Motors for being so awesome thank you Montgomery family
My husband and I went there a few weeks ago after several phone calls and asking questions. We were told as long as we had 500 to put down and had a job, we would be approved. We even discussed the details of our situation and how my husband does not have much credit, but we were reassured it wouldn’t even be an issue. We even called before making the hour and a half trip to make sure because I am 9 months pregnant and we desperately needed a SUV and didn’t want to waste our time. We spend all day there being reassured everything was going great, just for them to tell us they would need atleast 2500 down or they couldn’t do anything for us. Then he said the inventory was low and promised to call back the next Tuesday when they got more cars in. We have heard nothing and I am now a week away from my due date with no car because we put our faith in that awful place.
I truly love this repair shop! They are very friendly and courteous. They call and keep you informed of what they are doing to your vehicle. I would recommend them to everyone. As a matter of fact I do!!! Price ain't bad either....just saying.
I finally found the best auto repair in town, true personal care! I have been here twice and was satisfied with each visit.
This dealership constantly lied to my husband and I. The owner, salesman, finance manager, and woman who answers the phone all lied to us. We purchased a vehicle that the owner agreed to fix after it broke down the 3rd day we had it. They had our vehicle for 28 days. It still was not fixed and the salesman called my husband and said we HAD to remove it from their lot. We were forced to let the car to back to the finance company. The owner called me and asked me to let him know what we owed after auction and he would work with us to pay it off. I sent him a letter, texted him and he has promised numerous times to call me to discuss and he never has. This has been going on for 6 months. Read all reviews before shopping here....google reviews sorted by date to fully understand what you may be walking into.
Great customer service, every one is really nice!Tyler, Ronnie, and Shrek workrd super hard to get me in my new car
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.