I have never been to a dealership and didn't feel pressure from a salesmen but Johnson City Ford is so much different. Saturday afternoon me and my wife was looking at cars all day long I decided to drop by Johnson City Ford and see what they had and the car salesman Nick came to us and shook our hand and introduced himself and asked us how we were doing like he knew us forever. We explained what our situation was and we were just looking to buy later sometime. We first were just looking for my wife we test drove a 2017 escape love while sitting down and working on financing we got a 2017 escape with the best interest rate we have ever got and I mentioned that I would be looking to trade my current vehicle in because I had negative equate they said the were possibly able to get me at a 0% interest rate so after test driving a 2016 Fusion I knew what I wanted and went back in after signing paperwork for my wife and signed paperwork with 0% financing with my trade-in and negative equity.
1041 W Highway 25 70Newport, TN 37821
From Business: Stinnett is proud to be your Chevrolet Buick dealership of choice. Our GM dealership is convenient for Morristown, Kodak, Sevierville, Jefferson City, Greeneville…
"Wanted to share that Katelyn Brown and Van Redstone were excellent in working with me to purchase a 2015 Honda Fit thru the TrueCar program. After working with Katelyn over the phone, upon arriving I asked if I could work with Van Redstone as my sales person. I had read other good reviews about him as a salesperson. But, Katelyn was also very professional in her information, keeping me up to date as to the status of the arrival of the car. She was always responsive to my telephone calls, as I was traveling 100 miles from my home to do business with Johnson City Honda. Thank you Katelyn and Mr. Van Redstone."
Were driving our Subaru cross county when hit a large cement cinderblock on highway near Wallace Subaru. Took it in for check over at Wallace Subaru, expecting a long delay because we did not have an appointment. The dealership had plenty of service folks working to help the people ahead of us and then took us. Super, super friendly and polite. Looked over the car, drove it, topped off fluids, checked for anything else that could be a problem on our trip back to Boston. All done in about one hour. Refused any payment! I sure wish our local Subaru dealer was like Wallace.
I have done business at Wallace for 11 years. They have always done right by me. Wallace Service Department is the best. They get my car in and out. I have never had trouble with getting an appointment or have to worry about it taking too much time. They are always accommodating and considerate of my time. I have sent many friends to Wallace for service and they are just as satisfied. Thanks Wallace and keep up the good work.
I have been a loyal Wallace customer for over 7 years. There are few businesses that treat me with the professionalism and customer service as does Wallace. Service work recently completed was done on time as promised and within the expected cost. Service Manager Barry did a great job in explaining the whys and wherefores of the work to be done. I would not hesitate to recommend a friend to Wallace!!
Their customer service is superior. You know you will be treated with respect here. When I bring my vehicle in I feel at ease knowing they do a great job and are honest and respectful. I have already recommended this dealership to family and now to you as well.
Great service and friendly sales people.