I have never had any problems with Best Buy. They are always kind and will go the extra mile to find out answers to any questions you may have.
100 Cargo Center Dr Ste Cc106Blountville, TN 37617
We were supposed to have service at our home to hook up speakers for surround sound from 8am-12pm, I had to call the store and ask where they were at 3pm and was advised that they would try and be here around 5pm. My husband works in Afghanistan and is on leave for 3 weeks and we wasted the entire day waiting on these people and all I got was "sorry". I am so sick of companies today who could care less about the survice they provide.Why do we continue to give them our business?? Based on reviews that I just read on others sites Best Buy is a very poor company to do business with!!!