More Info
- Email Business
- Services/Products
- Sunless Tanning Lotion.
- Payment method
- amex, cash, check, discover, master card, visa, all major credit cards
- Other Links
- Categories
- Other Information
Wi-Fi: No
Price Range : Average
Reviews
04/15/2011
Provided by SuperpagesI recieved a $120 gift card from my husband to Austin Springs Spa. Though very thoughtful, this was something I would not use. I contact the Spa Director who then informs me the card is non-refundable. I explained that I had no interest in any of their services and all she could say was "sorry, it's corporate policy". My husband had no idea it was non-refundable.I really think this is very poor customer service. The Spa should respectfully refund the amount of the card. I was very upset and the Spa director acted as if she did'nt care. I don't have $120 just to give away, most retailers would refund just to keep customers happy. I would never use this service or recommend it to anyone because of the way I was treated. Austin Springs Spa should rethink their "Corporate Policies" not for their benefit, but for the customers, Afterall isn't " The Customer always Right".
Details
Phone: (423) 979-6403
Address: 1216 W State Of Franklin Rd, Johnson City, TN 37604
Website: http://www.austinspringsspa.com
People Also Viewed
- Paradise Massage and Skin Care
605 Baxter St, Johnson City, TN 37601
- The Caudle Center
189 Corporate Dr Ste 10, Johnson City, TN 37604
- M & M Nails
714 W Market St Ste 101, Johnson City, TN 37604
- Soleus Massage
2106 W Mountcastle Dr Ste 3, Johnson City, TN 37604
- Salon Indigo
817 W Walnut St, Johnson City, TN 37604
- Tnails
612 Lyle St Ste 118, Johnson City, TN 37604
- Mindy's Hair & Nail Salon
600 N State Of Franklin Rd Ste 7, Johnson City, TN 37604
- Reflections Salon and Day Spa
1604 Lamons Ln, Johnson City, TN 37604
- Changes Medical Spa & Laser Center: Richard Jackson, M.D.
106 Pinnacle Dr Ste 106, Johnson City, TN 37615