155 Marketplace Dr, Johnson City, TN 37604
Fax: (423) 283-0353
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Nice friendly staff who went out of their way to make sure we were satisfied with the purchase before leaving the store. As first time buyers, we were not sure what to expect. Great quality. We will definitely buy again and recommend our friends. Thanks Ashley Furniture
I have bought several items over the course of the past year and I have always received excellent service, I have sent many friends and family member to Ashley furniture store to buy furniture due to the excellent quality service I have always gotten from the staff at Ashley's
The Sales person- Kattie Coleman was wonderful and very helpful and knowledgeable. She went ouf of her way if she didn't know the answer to our question to find the answer to it.. I would most definately recommend my friends/ family to go see her for any of their furniture needs.. We had a issue w/ the first delivery people who brought our split king adjustable bed mattress'.. they didn't want to attach to headboard and then legs was WAY too high for me (I'm short).. so we had to get another group of delivery people to come and hook the adjustable beds to the headboard and adjust the legs to the bases.. They did a wonderful job and even came early than expected.. They was real nice.. WE LOVE our Adjustable beds.. Kattie Coleman suggested to us and gave us information on ..and my husband wanted a Firm bed for his side and couldn't try out that direct one in the store in firm.. but, Kattie said it was excellent.. HE LOVES IT... Thank you Kattie... we both feel so much better w/ the new mattress'.. my side is plush.. my bones don't hurt as they did before.. and love the adjustable to help w/ my sinius'... We will return to Ashley's furniture again on our next furniture needs.. The prices and sale was great.... Thank you Ashley Furniture for a great nights sleep and Thank You Kattie Coleman for all your time and efforts in helping us choose the perfect mattress'...
Great experience from purchase to delivery! Our salesperson, Katie was great to work with and was really interested in making sure we got what we wanted. She took care of everything including our four year old so we could shop in peace! Delivery was a great experience. They kept us totally up to date with when to expect them!
This is my 4th purchase from Ashley HomeStore and as usual my experience was very positive. I have researched the others and always come back to Ashley. Everyone, from the sales associate, to the clerical assistant, to the delivery personnel went above and beyond to make this a pleasant and positive experience.
Exceeded all expectations - exceptional service - professional and courteous - made us feel like they wanted our business and appreciated it - we are repeat customers and highly recommend the Johnson City,Tn store - the Customer Service Department always assists whenever help needed
Ashley Furniture HomeStore in Johnson City TN went the extra mile to help my family and I purchase a new living room suite. It was a wonderful experience with the hospitality they offered such as drinks and snacks while we were there. It was actually closing time and the sales lady and manager stayed there extra time until we go what we wanted. Thanks Ashley Furniture. Very positive experience
I bought a mattress set and bed set, from the Johnson City store and Kathy the salesperson)was very easy to talk to about what i was looking for and very helpful , which made our purchase very easy.Love the bed,and will continue to get all pieces for my guest room.Very positive shopping experience.
Biggest contemporary sofa selection in tricities. I selected a sofa online, went to the store to checkout the quality which I liked, the saleswoman helped me get he color I wanted along with a promotional discount. I picked it up from the warehouse with no additional fees.
Overall a very pleasant shopping experience.
My husband and I were looking for a new mattress. We went to Ashley Furniture in Johnson City TN. And our salesman was very knowledgeable about all the mattress. We ended up buying a Posturepedic and it is wonderful. Everyone in the store was very nice and friendly. We are going to buy new living room furniture and we will go to Ashley first to shop for it.
After looking at several local stores for a rocker recliner, I found just what I was looking for at Ashley. They had a great selection and the sales person was very helpful. Im a new mother and use my rocker recliner everyday and love it. Very comfortable and easy to keep clean.
I have been looking for a new recliner for several months and after shopping many stores many websites I decided to go to Ashley furniture. Upon arrival I was greeted by the nicest sales people plus a sales person who was in training. They helped me tremendously they showed me their inventory and I found exactly what I was looking for in the clearance area yes, ...Clearance! Because of my experience I will recommend Ashley furniture to my friends and I will also go back when I need another piece of furniture.