Worse excuse of a Chinese restaurant I've ever been to. The staff insults customers, sometimes loud enough to be heard. Even when you pay the girls working as there, they do not thank you for your business. When we approached them about the girls up front calling my wife an ass when all she did is order rice, the manager made excuses for her. He didn't even offer an apology for their horrible attitude. STAY AWAY FROM CHINA MAX, they are the worse restaurant in the mall and their business shows that. No one eats here and for the better, it's hard to imagine what they put in their food if that's how they treat customers. Your hard earned cash deserves to be spent somewhere that will appreciate your business and you as a customer. You won't find that here.
I went there Monday 8/22/16 I ordered some vegetable Lomein to go plus a spring roll .. The Lomein. Tasted Burnt had no flavor except for a burnt taste I have never had such awful Lomein in my life !! I threw it out .. There was no one else there it is almost like they don't want customers.. I'm not sure how they stay in business.. I would not recommend this place to anyone !!
What happened to this place? I don't understand it. I took my kids TODAY (7/13/15) We can't afford to eat out often but we were in town for doctor's appointments all day and were hungry for the taste we hadn't had in 3 years. I should have known something was amiss when we pulled up to neglected landscape and paint peeling off the building; looking like it’s in disrepair. But I wanted Empire Buffet. The best buffet in Johnson City since Super China Chef on State of Franklin went out of business. What did I get? Heartbreak, disappointment, no crowds at lunch time! Under cooked and cold food at NOON! The stir-fry bok choy had a layer of grease on it! What’s with ALL the sushi with cream cheese on it? 1 nori roll on the buffet of an un-busy restaurant? My daughter's sweet and sour chicken: cold and greasy. My hot wings: bland and tasteless; what hot? The stir fried green beans and mushroom chicken were ehh...bland at best and my dumplings were like rubber. But my son did say that the pudding tasted good. And by the way. What was in the metal container that the hand dipped ice cream scooper was sitting in; that would be a cold day before I scooped anything with it including my cats litter boxes? I'm not going to discuss the bathroom; suffice to say that apparently some customers have some problem with Muslims as evidenced on the men's room stall wall. Unapologetic management offered NO resolution. WE WILL NOT BE COMING BACK, EVER! A sad day for a once GREAT buffet.
I would never recommend this resturant!!! I recently went for Dinner and there was a Crockroach crawling across the table...I'm sorry ,but that's a deal breaker for me. The food might had been alright, but I couldn't get past the Roach!!!! GROSS!!!!