Laughably bad service. You'll be lucky if they show up let alone on time or to the right address. They also "accidentally" hang up on customers a lot.
Amazing service. Driver was there on time for our 3:30am pick up. My husband was so nervous that, he called them at 2:45am to confirm and someone an…
9477 Cameldriver CtColumbia, MD 21045
From Business: Columbia Airport Shuttle & Car Service provides a round-the-clock airport transportation Columbia MD, sedan and car service Columbia MD, airport limo Columbia MD …
The people, specifically the dispatchers of this company, are extremely cold and nasty! I have tried to use this service at lease four times, two of those times, I have had to cancel my scheduled rides because of their taking more than 30 minutes me, at a local address. And, calling after that 30 minute wait to have a dispatcher be extremely nasty was just too much each time. So, I will never use this service again.
The cabs are dirty and nasty. The drivers are nasty. When you call to get a cab the person who answer the phone is ghetto. A hot mess
Worst ever they Took the longest route and they over charged the driver was super rude
I booked a cab online and they never sent anyone. I called to find out what was going on and they had my booking on there but didn't send anyone and couldn't give me a reason why. Then they put me on hold. And then they told me they were sending someone to get me 5 minutes away and that was also untrue. Never using their service again. Just awful.
My friends & I (9 of us total ) ordered two cabs to take us 1.6 miles . First only one cab shows up and then we have to wait for another cab to come , then at the end of the night we called 45 mins before the bar we were at closed and again we ordered two cabs n 45 mins later , again only one cab showed up & took 4 of our group home . The cab driver told us that another car was coming and would be there in 5 mins . The bar is now closed and still no cab , 30 mins later a cab shows up but tells us that they can't take us because their is 5 of us , they say they will Send a van , the cab driver then drives away . A few mins later he drives back and says no van coming and again he drives off . It's now 2:30am and my friends and I were struck on Main Street . We eventually had to call one of our friends (who had made it back to the apt) to come get us . We were trying to be smart and not drink and drive. I will never again call this horrible cab company and tell all my friends not to also
Arranged on the day prior to flight for an early morning ride to the airport. I called half an hour before the pick up time and the dispatcher sounded like I woke her. She assured me the cab would be there. At 15 minutes past due I called again and was told that she called all the drivers but no one was picking up!! NO TAXI!!Do not use this company. I had trouble with a taxi service before and could not remember which it was. Now I remember only too well.
DO NOT USE THIS COMPANY! THEY ARE EXTREMELY RUDE, UNAPOLOGETIC AND UNRELIABLE. I WAS GIVEN THEIR NUMBER BY THE HOTEL I WAS STAYING THIS PAST WEEKEND WHILE IN TOWN FOR MY SON'S GRADUATION. FIRST THE DRIVER SHOWED UP 15 mins LATE EVEN THOUGH THE RESERVATION WAS MADE FROM OVERNIGHT THEN UPON QUERYING HIS LATENESS HE REFUSED TO TAKE ME TO MY DESTINATION. I HAD TO CALL FOR ANOTHER CAB RESULTING IN ME BEING 1/2hr LATE AND MISSING MY SON'S PROCESSION!I THEN ARRANGED FOR A CAB TO TAKE ME TO THE TRAIN STATION FROM OVERNIGHT AND TO DATE A CAB HAS NOT SHOWN UP AND NOONE HAS CALLED TO SAY OTHERWISE. WHEN I CALLED TO QUERY THE OPERATOR HUNG UP IN MY EAR AND PROCEEDED TO TELL ME SHE DOESNT KNOW WHEN A CAB WILL ARRIVE! AFTER CALLING BACK I WAS IMMEDIATELY PLACED ON HOLD AND DISCONNECTED WHICH HAPPENED 4x. I HAD TO THEN FIND ANOTHER CAB COMPANY TO COMPLETE MY JOURNEY....!! NEEDLESS TO SAY I WAS FURIOUS! As I said in the beginning....DO NOT USE THIS COMPANY. They DO NOT deserve any stars!
Took Columbia Cab to Merriweather Post Pavilion from Residence Inn. We made good time even with the driver texting while driving and the cab overheating. $15 for the ride and gave $10 tip. After the show on 4-26-14 we got in Columbia Cab #105 to go back to the hotel.He was not running the meter. Got back to the hotel and he charged me $30. He said it was a different rate at night then he said he gave us a deal for 3 people. When I called him out on his meter not running he said it was working and tried to give my money back. Not wanting to get in trouble for not paying my bill I didn't take it back. I tried several times to call and complain but couldn't get an answer. I'll never use them again! Wouldn't even rate them a 1 but had to pick a number!
Columbia Cab is the single worst cab company in Howard County. Not only are they rude and inconsiderate, expect for an employee named Sunny, but they charged $1,695 to my account and made it seem like I was an inconvenience to them. When I first called I was told by a very rude gentleman that the manager was not there and told me to call back on Monday. At this point my rent check bounced and my account was in the negative. I called Monday morning at 8 am and I said who I was and I told him that your company has taken seventeen hundred dollars out of my account, where he tells me "it wasn't seventeen hundred dollars ma'am". So I talk to the manager Edward who is also very rude an acted like I ruined his day with this incidence. I was not until several hours later until he faxed me a receipt of my refund did he actually apologize. I will never use this company again and I am planning on making a complaint to the BBB.