What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
49 E Antrim DrGreenville, SC 29607
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
3111 Augusta StGreenville, SC 29605
I highly recommend this company. They towed a car for me twice and the owner, Kevin, was very nice and accommodating along with his wrecker driver, …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
We have been going to Mark and the guys for awhile now. We first started going there after my wife (we) got ripped off by a local Honda dealer in Greenville. We have been very pleased, no we have been extremely satisfied with the service that we have received from Mark and the First class H.A.L.T crew.Whenever my wife feels or senses that something is wrong with her van, without hesitation she calls Mark for advice or to set up an appointment for service. I rest assure that she will be treated ferly, with respect, and never get ripped off like she did with..... that Honda dealer in Greenville!About a year ago I bought my son his first car; A 2001 Honda Accord. We took it to Mark after I purchased it. I wish that I had taken it to him first, but after going over the car with a magnifying glass and checking it out, Mark brought us into his office, sat us down, and gave us the very detailed bad news and then he went over step by step of what needed to be fixed first (Most dangerous to our son safety, the car, and others if not fixed soon). Then second, third and so on and so on till he got down to what could be delayed for a later date. He gave us a print out and priced every thing separately.We did not have the money to do it all at once so Mark broke it down into small sections that we could afford.Proud to say today we finished the list and my son's car runs as good and as smooth as it did when it first drove off the assembly line.I will never take our Hondas anywhere else but to Mark and the guys @ First Class H.A.L.T! Love the service, love the atmosphere... love the treatment of being a valued customer and friend, but most of all; I love the fact that my family's cars will be fixed right and correctly the first time.... EVERYTIME!Thank God for such a honest and experience company!
I am a disabled widow, and like many women in my position we are pretty much targets for disreputable businesses to try and make a quick buck. I myself am very leery of these type people, since there are more of them than decent HONEST PEOPLE. I was in a terrible bind with my vehicle, repairs could not have come at a worst time for me. But due to the kindness and understanding of Connie, as well as Roxanne and the owner they went above and beyond just normal service. They really did me a kindness that took me by surprise. I was treated with the utmost respect as well as made to feel right at home with them. True my repair total was not chump change in anyone's mind, but everything is not about money or at least that is my philosophy. I am in no position to purchase a new vehicle and feel blessed to have the one I have. I also am not a mechanic, and yes at the mercy to a degree of tradesmen, but I was kept up to date with everything involving the repairs, they even allowed me to leave my car at the shop, locked up in their garage at no extra charge ie: storage fee. My car is running great, I am pleased, I just hope it lasts til I CAN manage to replace it. So, if you are a person of modest means for what ever reason I have no other choice than to highly recommend Greenville Auto. I will be returning for maintenance and feel I have made 2 new girl friends to boot !! You cannot buy kindness and trust read the reviews, give them a call, it will not cost a dime. Thanks guys for being there when I was pretty much desperate.
My wife and I ended up purchasing a Jeep Grand Cherokee from Big O... Are salesman Nate is the only reason they are not receiving 1 "Star" Not a good experience at all. Particularly with the Credit department. We have excellent credit and had been told they would match any ones interest rate. We could have gotten .59% from USAA and when we went in to sign the papers we were told that they could only get us 3.99% after we got over our shock and tried to quickly come up with alternative financing (at 9 pm at night) we were very rudely told by the manager Kevin that we had to make a decision (no pressure...ugg) we walked away. The next day I called and renegotiated with them and got a 0% interest. However when we got the car you expected it to be detailed and in pristine condition (after all you just spent a fortune) nope the car was in ok condition but not what you would expect. Nate the salesman was able to take care of a couple problems but still you would have expected a lot more when you spend over $50 k on a car! Oh one more tidbit... I had a coupon from them for an additional $250 off on our trade in... They would not honor it! Really it was from your website and your tool for estimating trade in value... REALLY!!
I bought two vehicles from them already. The salesman, keep forgetting his name but remember him as drummer boy, (maybe Wayne?) anyways the salesman is an awesome guy who will do everything he can to help you and satisfy your purchasing experience. But the service department completed ruined my experience there and I do not plan on coming back to them for anything! After ordering a torque converter for two weeks, told me to bring the car in and it will be done same day or possibly next morning. Five full days after that my vehicle still isn't done and now it's going to me another 3 business days.. my wife and I bought an SUV due to not fitting comfortably in a small sedan with our 4 week old baby. Now we've been struggling with a tiny rental car due to the lack of coordination and responsibility of the service department. I am very very disappointed in sitton gmc service and will not be back to them again. I hope that corporate can look in on this and maybe reach out to gain a customer back but as of now I'm sick of their bs.
Took my vehicle in for brake and tire service. The service guy is very rude and made a smart comment saying my dad who originally did my brakes probably didn't know what he was doing, which is a crock because my dad has been a mechanic for 50 years..but he recently had went out of town and my brake light was coming on so I decided it couldn't wait until he got back, so the way he talked to me was ridiculous and unprofessional. I didn't feel comfortable with the way he was describing tires to me , his tone was like a know it all. He interrupted me every chance he got. I needed my brake work done so I went ahead with it, but decided to get my tires with a family company, browns tire and muffler, because they are patient and honest and have way better prices. Hate I couldn't wait to get brakes done because I would've if I could've.
Here's my story. I was on my way home from a week's vacation, and my 2001 Toyota Landcruiser broke down in Greenville, SC. Naturally, it was on a Saturday night and no garages were open, and in addition the problem was some where in the drive train. So, I needed a "real" mechanic. I called First Class H.A.L.T. at 8a on Sunday morning and Mark answered the phone and discussed the problem with me. I left my car at his shop on Sunday (filled with my all of my luggage and the items taken on vacation), and he repaired it for me, without ever actually meeting me. In summary, the repair work was "first class" and the price was fair. His shop is extremely clean, and he and his employees are very knowledgeable and professional. He saved this weary traveler. My only regret is that he is not located in Atlanta.
Excellent..Upon my visit to Crown Nissan Of Greenville, I was looking for a good used car to pay cash for.In all the 30 years that I have bought cars, this was the best. The Manager Derrick Hill, came to me introduced himself, and offered me dirinks and if I needed anything just let him no.I purchased a 2002 Ford Taurus SE, and they washed the car filled it up with gas.My Salesman was Tony. He was wonderful to work with, They all made me feel right at home.In all the 30 years of buying cars, this was my best experience.I would give them a 5 STAR. Excellent Service. I would recommend them to everyone.So if need a car new or used I would visit Crown Nissan Of Greenville.I am Very Happy with my car. I live in Asheville, NC and it was worth the drive to Greenville. Thanks to all the Management and Staff.
I had the best experience from Toyota of Greenville when I bought my 2014 Rav4!! They were the only dealership in the upstate to give us there honest bottom price and to work with us to keep us within our comfort zone on payments. They also were extremely knowledgeable about there vehicles. I worked with Rancey Carter and he did an amazing job selling my wife and I our first new car! I will purchase another vehicle from them in the future and hope others read this so they will do so also! They also have the best waiting area in the upstate, although you don't have to sit there long! Thank you Toyota of Greenville!!
The worse service I got. Bought 4 new Perillie tires week later 1 tire went flat took it back to Sears they couldn't find any leak,ask them for a refund or exchange told me I did not insure the tires,lol well they never asked me to start with. Went home find put they never put my Rim back to my car. The next day bought a New tire called to Sears to get it installed since they had the Rim they told me can't put tires if not bought from them. I had to drive all the way just to pick my Rim,highly pissed, now I am on my way to Discount Tires and they are highly professional and very cordial. No more Sears!
I had my Civic Si repainted and they did an INCREDIBLE job! (As good or even better than the original factory paint!).Unfortunately the rear window seal didn't set properly. I simply took the car back, and it was fixed promptly!They gave me a nice quiet loaner car to drive the entire time mine was in the shop.EVERYONE that I spoke to from the receptionist to the representative to the actual servicemen was VERY professional and courteous.Needless to say, ANY service that my car needs will be done by them. And when it's time to buy a new car, I'll be doing my shopping at Breakaway Honda!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.