I purchased an engagement ring from Giorgeo’s Fine Jewelry. Throughout my whole buying experience, the customer service was very helpful. Michael was very kind and helpful, providing quick responses and helped me select the perfect setting for the diamond I chose. He provided many pictures to show me what the ring would look like, and answered all questions/concerns I had about the ring. Even after I decided to purchase the ring, Michael continued to be a valuable resource, helping me through the process of paying for the ring, and answering questions I had about ring insurance. The engagement ring itself was of great quality - they were right when they said it would look far better than the pictures show. I am very happy with the product, and would recommend Giorgeo’s Fine Jewelry for the quality of their items and their great service.
My watch needed a new battery so I decided to give Giorgeo’s a try. I am so glad I did. First of all, the store is very clean and a pleasure to be in and more importantly the people working there were very knowledgeable and friendly. I called on the phone first to make sure they did batteries and the girl I spoke with was very polite and helpful. In the store, Mike fixed my watch and then I asked him about my engagement ring. He spent about a good twenty minutes talking to me about the ring as he inspected and cleaned it for me. Needless to say, I will be a loyal customer to this store and I look forward to purchasing my fiance's ring here. The experience left me very happy and redeemed my faith in customer service.
My Husband and I have been married for three years. While shopping for my engagement ring we went to several jewelers. We always ended up leaving feeling unsatisfied. Jeff and I went to Newport Center Mall one day and walked passed Giorgeo’s Jewelers. The minute we walked through the door we felt welcomed and that we mattered. Aaron asked what he could help us with. He took the time to sit us down and explain what to look for in a diamond such as color, cut, and clarity. No other jeweler had took the time to teach us this valuable information. We were so happy with their customer service and sincere interest in what we wanted and how to get it for us. Needless to say we have been loyal customers ever since.
This is a great store! We went to a competitor jewelry in the mall this past weekend to look at a ring for our upcoming engagement . We will not name names because their service was absolutely dreadful!! Anyway…We had a specific budget and a very particular taste. After having read the reviews below, we had a good feeling about Giorgeo’s Fine Jewelry. Aaron was up to the task and brought out everything he thought we'd be interested in, and of course he found just the right thing for us. We got engaged in the store!!!!!! We could not be happier with the entire experience. Thank you Aaron!! We would highly recommend Giorgeo’s Fine Jewelry to anyone shopping in the New Jersey or New York area! Joseph Vitale
Biggest scam, plus rude service-unprofessional and belittling salespeople. Went to Giorgeo's in the newport centre mall in JC to have 2 watches repaired, and was charged $90! Their reasoning was that the parts for these watches were more expensive so I paid it. Less than a week later one of the watches stopped again, I went back, they refused to give me a refund and wanted to charge me another $130 dollars to repair it without being able to tell me what exactly was wrong. I decided to keep the watch and brought it to a watch repairman. Come to find out the battery that Giorgeo's put in was not only the wrong size, but the battery replacement should have only cost $15. Complete underhanded dirtbags.
As a business owner myself, I am a bit stringent toward customer service from the merchants I patronize. I am glad to be able to say that when I took my wife's damage sapphire bracelet in to Giorgeo’s for repair, that the staff and owners of this family operated store were pleasant, attentive and and probably best of all, reasonably priced. The bracelet was pretty badly damaged but they fixed it up and had it ready to pick-up within 24 hours. I also had them replace a watch battery for me and I took advantage of the silver sale to get my wife some very nice earrings. Overall I give Giorgeo’s Fine Jewelry a 5 star rating for price and service and I will shop there again.
Each time I conduct business with Aaron at Giorgeo’s Fine Jewelry, I leave with a smile. They are professional, kind and can multi-task better than any team I have ever done business with. Aaron will clean your jewelry, free of charge, regardless if you purchased from him or another vendor. He is observant to detail and ensures each piece of jewelry on your body remains outstanding and beautiful. I highly recommend Giorgeo’s Jewelry to anyone looking for quality gems, and for perfectly hand-made items. It is a fact they are the best location in the Newport Center to shop for special one of a kind items and the best part is, you will keep coming back.
If you are looking, I would highly recommend Giorgeo’s Fine Jewelry. Their service is a class act! No pressure, very knowledgeable and friendly. One of the nice things is that the work is done in the store; there is no 2 week wait for your jewelry to get back to you. We left the store on a Tuesday with sized rings in our possession! They even cleaned and inspected my other jewelry that was not even purchased in the store! I would recommend Giorgeo’s Fine Jewelry to anyone considering a lifetime purchase. Thanks Giorgeo’s for making our shopping experience a very memorable one! Horace Cooper
I purchased two necklaces from White Diamond and they are both beautiful (one with diamonds). The customer service is also great. I never shop at mall jewelry stores (such as chains), but I make an exception for this place!
This jewelry store has merchandise ranging from silver to gold with great variety. Their specialty is their custom jewelry and service is pretty good. The lady is especially nice. Will shop here again.