Never in my life have I ever had such horrible customer service with any delivery. I took off from work to recieve my washer. Had my old one disconnected. Was up at 6am waiting for an eta between 8am-12. driver claim that they came and rang my door bell and no answer and they left a note on the front steps at my home...wait!!! Steps?!!! who leaves a paper note on any steps on a windy day? They never came smh..after numerous calls of trying to resolve they then tell me they wont deliver as I requested and they wont deliver on sundays...So it will be another week....Is not like it was a free delivery...I paid for a service...and didnt recieve my washer...and I never got a call back...I decided to get a refund and Go to PC Richards. This was a horrible experience. Better off going any where else...Last time I checked. no one leaves a door tag on steps!!! on a cold windy day...Really ruined my day...not only did I take off from work lost more money...but had to go shopping again and waste more time and money for something that could have been avoided. Poor poor poor service all the way around. they dont even deserve one star.
Got a great deal on a electric device ( Hover Board ) back in 2015 still have my Hover Board in 2017. Plus they sell parts & fix & repair they product's. I was shock to get a Warranty for a year back in 2015.
This is the worst customer service in Jersey City. I will never go there again because of how rude their employees are. The bag boys are so eager to get a tip, that if you bring in your own bags they will tell you that you can not use them. After the employee continue to insult me in front of his superiors. I decided to return all of the items I purchased. After I returned my items the employee followed me outside and continue to be belligerent.I have be going to this location for two years but after this I will never step inside an Extra Supermarket location again.