What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They are very good mechanics, always nice and polite!
I took mine vehicle there to get 4 new tires and an alignment on my 2004 Honda. They put the new tires on and tried to align it afterwards but they told me they couldn't because there were a couple frozen bolts in the rear so they made me drive it with new tires on it with it being out of alignment, which I was not happy about. So they told me to make an appointment so they could get the rear back in alignment. I took it back a few days later and left it it was well over a week before it was finished they kept ordering the wrong parts and making excuses as to why they didn't have it done. Finally I get a call from them saying it's done, here I'm thinking finally they got it done. After a few hundred miles I noticed the tires are getting abnormal wear on the rear just like they were with the old tires. So come to find out what they did puzzled me, they loosened suspension components in other spots to make it look like it was in alignment. What they loosened and retightened did not hold, now I took it back to them to have them look it over telling them that my tires are wearing funny and they kept saying we don't see anything wrong with them it all looks good, at this point I am not happy because I just spent $500 on tires and another $130 on labor just for them to loosen a couple suspension parts to make it look like it was an alignment that didn't hold because they made the adjustment in a spot that wasn't meant to be messed with. So now my tires are wearing abnormal and the problem was never fixed correctly, not only am I out $130 but my tires have unnecessary wear on them so they will not last as long and I have to do the repair myself by putting on new lower control arms in new bolts so I can be aligned right. And I have to pay someone else to do my alignment because I do not trust these people anymore with my car. I want from them at this point is to make it right with me and they won't even do that. All I'm asking for them to do is reimburse me for what I spent
A con artist who will jiggle a few wires and then charge you $400 for fixing what he says is a big problem. Don't go to this guy.
Fast response, friendly, very knowledgable, treated my vehicle just as good as I would. I chose to have them repair mine, they didn't gouge me like the first shop tried to, it's been 3 weeks & the car runs great!!! Very satisfied customer
Had automobile towed there under the agreement it would be looked at and I would be informed of the issues. Well after a month having it still no answer and when I went to the shop he would not tell me what he did or why it's worse than when it was towed. He told me to leave and called the police saying I was trespassing among other lies he tells them and me. This guy Greg is something else. I guess since he does county sheriff vehicles he feels he is not subject to professionalism, honesty, or square business. Chose who you will but be very careful with this man and his shop. Comes off as a good guy but the devil does that as well
We've taken our cars to them for over 7 years. They are always busy, so don't expect to wait around for an oil change, but they do a good job.
I took my VW to Poettgen upon the recommendation of several individuals who were all happy with the service their foreign cars had been given here. I would absolutely recommend Poettgen Automotive as a knowledgeable, professional, and trustworthy mechanic. I will certainly take my car back here should I experience any more car issues while living in Jefferson City.
Dan Poettgen and his crew are total professionals and are AWESOME with German-made vehicles. I have had a Volvo, a BMW and a Porsche, and Dan has made sure they all ran well past the 100K mile mark! Best in the biz!
My husband was on business in JC and his jeep broke down. being in a time restraint, he had to walk to his destination and left me in charge of finding someone to take care of it. I called Donnie Braun & Sons. They were so pleasant to talk to, arranged to have it towed back to their place, they found what was wrong, fixed it right away & waited for my husband to call so they could pick him up. I have NEVER had such wonderful service before. I HIGHLY recommend them!
I've been to Xpert Auto many times and have always been pleased. You can always expect good service and honesty at reasonable prices. That is an odd thing these days with many auto mechanic places of business.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.