The tattoo artist was nice and cordial. Whenever I needed a break he gladly gave me one without hesitation. They are very clean and very sanitary. He explained the "after care" instructions well and gave me the answers I needed to any question I had. He knew and understood exactly what I meant when I tried to explain something to him. Being a controlled diabetic, tattooing is something that needs to be well thought out and well explained to any artist. (I even asked my diabetes doc before having it done!) Without a doubt, I'd say this is one of the best tattooing shops I've been too in central Missouri. Whenever I have the funding available I will be back for more ink from this fabulous shop!