I called ahead and scheduled a pick time and place. They never showed up and it took 3 more phone calls before they came, nearly an hour late. I had been waiting in the sun all that time with my elderly parents as the dispatcher kept promising they would arrive in "15 minutes". He was either incompetent or a liar, maybe both. We won't be visiting Jefferson City again.
First week was good now all of a sudden I'm late 2 days in a ROW. 30 min. To 10 min all while calling at least a hour ahead.
For your safety done use , we're heading home with a trailer loaded !! And you know he saw us , pulled right out in front of us , no on earth could we miss him, breaks locked , horn held down hoping he would get the message. He finally picks up speed a little , we missed him with in inches. If we wouldn't of paid attention it would of been total smash and us on top of that tiny car!!!
Do not use this company unless you have no other alternative. We had made arrangements for the Checker to take us to a New Year's Eve party without and issue. BUT when it came to picking us back up from the party they were no where to be found. The cab was to be at the location at 12:30 AM. A cab shot by around 12:35 AM and didn't even slow. When I called the dispatcher, I was told that they had called, stopped and we weren't there What she failed to realize that smart phones show all missed calls and there weren't any and also I had been waiting outside since 12:30 for their arrival. Then I called and spoke again with the dispatcher and was told that I would be put back in the system and a cab would be there in 30 or so minutes Again, an empty cab drove by the location, didn't stop. Again I called the dispatcher. After a 10 plus minute wait on the phoneI told her the cab drove on by. She said we were in the system and a cab would show up in a bit. By this time it was after 1 AM and the location closed at that time. I had been standing outside in 26 degree weather waiting all this time for the cab to show. I called again and after being placed on hold finally got hold of the dispatcher. It was then 1:15 AM. As the facility was closing a man saw the predicament we were in a volunteered to take us home. I just hope our experience with Checker is not an indication of how this year will be. I will NEVER use this company again. However they are the only ones in town and act like it.
Super-clean cabs, reasonable wait times, and friendly drivers. Great service! Thank you!