I would give 'no stars'. I would not recommend this system unless you would like to be defrauded. Long story short I gave this system a second chance after they billed me for services I was told by them and the insurance company were covered.The 'second chance' I made an appointment and told the receptionist I was coming in for preventative care only. I ended up being billed again for the services and told they could not change it as it would be defrauding the insurance company. After talking to them and the insurance company I filed a formal complaint with the insurance commissioners office and was told it was a common problem in which a contract loophole is being exploited. I assume Mercy does this to make more money and avoid paying the contracted rates.
N2846 State Road 67Williams Bay, WI 53191
From Business: You want board certified doctors, experienced nurses and other skilled professionals who treat you with the same compassion, concern and commitment to excellence …
903 Mineral Point AveJanesville, WI 53548
From Business: According to the Centers for Disease Control and Prevention, more than one-quarter of the US population reports occasionally not getting enough sleep, while nearl…
1000 Mineral Point AveJanesville, WI 53548
From Business: Mercyhealth Manor Transition Center, located at Mercy health Hospital and Trauma Center in Janesville, is a state-licensed, long-term care facility that provides …
580 N Washington StJanesville, WI 53548
My sister was recently admitted to Mercy Hospital due to Mercy Home Health's "state of the art technology" not working. Her cardiologist at UW-Madison did not receive any reports on her condition. Her family was unaware that her doctor did not receive any up-to-date reports of her condition. She also never received her life saving medications. She is lucky to be alive.
The worst health system in rock county. Dr Munns could not care for a child if her own life depended on it. Dr munns will make you think that your child is safe but really she has no ability to do her job. I feel sorry for those who must have her care due to insurance reasons. From her straight to the top (goelzer) you are truly in poor hands that only care about themselves. If you have a choice do not choose Mercy for prenatal care or care of any sort. This hospital is one disaster that will not change without some big management changes.
Here it goes.. Am not going to talk about its facilities , building and smile of a doctor. All i need from Emergency care was treatment to my wife when she was not able to walk, sit, speak since she lost all her energy . Severe diarrhea and vomiting. We waited in registration for 15mins - receptionist asked lot of questions and history . Then a nurse came and asked for same question started with "whats going on? " . She had exclusive questions to my wife when she was not in a situation to speak. Then they took to a room and gave a bed. Another nurse came and she introduced herself that she will take care of my wife today. started with same question "whats going on?" this time i answered all questions. took temperature and BP , gone. After 15mins doctor came , started with same question "whats going on?" , ( i was thinking DONT YOU GUYS READ WHAT ALL THREE OF THEM WROTE SOMEWHERE?? INSTEAD START TREATING.) and i answered , she had exclusive questions to my wife , she managed to answer and said , its paining and am so tired please give me something. She said without the urine and blood routine we cannot do anything . another nurse took her for urine test - have asked the same story it seems. Yet another nurse came for blood sample - asked the same question, this time i went for rescue. then they gave a solution to drink which will create numbness starting from your throat till stomach. (this is a temporary stuff for couple hours). All reports came as nothing. Then doctor came informed about ultra sound person coming in. She came and asked same questions ( this time i cannot save her). Another 30mins report came as nothing. Doctor came and asked us to leave.IS EMERGENCY CARE , FOR US OR FOR DOCTORS ? She is living with pain, vomiting and diarrhea. Doctor said she has prescribed a medicine to stop vomiting and that should be in walgreens nearby hospital within few mins. We waited for hours in walgreens and nothing came. Then we called and checked the Emergency , she said its on the way. USELESS!!! we went back to our home in different state. Diarrhea and pain started again , checked with nearest walgreens , they contacted the base one and said , doctor has not sent any prescription. When contacted ER again, DOCTOR WENT HOME WITHOUT PRESCRIBING TO PHARMACY. Attendent called her mobile and she said she will prescribe - at the night time when she prescribed electronically, that particular store closed and no others can see since a person manually need to enter that in their system.WAS LIKE HELL FOR HER!! NO TREATMENT !! BUT AM SURE INVOICE WILL BE GENERATED FOR THOUSANDS OF DOLLARS . . I DO NOT RECOMMEND THIS ER .