My name is Mikki M. I am a resident of Florida but was visiting friends in the Janesville area. Features was recommended to me by one of those friends. I am not the typical customer that Features serves AND I was looking for a service that many salons no longer do. Added to this, I needed an appointment on relatively short notice. In spite of all of this, Pam, the owner, was EXTREMELY accommodating. In fact, Pam came in on her day off and took care of me personally. Pam and her staff were very friendly. Even though the salon was busy, the service was GREAT. And, most important, my hair looked beautiful. THANK YOU Pam!
My name is Mikki M. I am a resident of Florida but was visiting friends in the Janesville area. Features was recommended to me by one of those frien…
Great place to get a haircut at a reasonable rate. Joe & Hybe especially are top notch - always feel welcome and would recommend to anyone!
Diana is the best. She has been doing my hair for many years and she is a true artist. Would never go to anyone else.
I went with my mom, who was recently diagnosed with cancer and has lost her hair. She was given a credit to get a free wig. Features did not measure her head, and when the wig didn't fit they only offered to cut it to make it fit, and told her "you'll have to be careful when you put it on so you don't pull hair out (now that it's cut)."They promised to replace it if it didn't work. Well, it did NOT work, and they told my mom she can return her wig and get back the money she paid towards it, but that her wig credit from the cancer society is lost.We are EXTREMELY disappointed and disgusted with Features. Other places DO measure heads. So,my mom was treated rudely, and now is without a functional wig and has used her cancer society credit.
They don't measure your head for a "professional" wig fitting, don't stand behind their guarantees, and I will never use them again. I have cancer and it was a fiasco, causing me to lose my credit give me by a Cancer foundation, and costing me money when it's a struggle to live right now. AVOID if you need a wig.
Great services awesome staff
Just want to put it out there that Tanya gives an amazing massage! Just home and *Aaaaaaahhhh**Happy relaxed sigh from here**
One of the nicest ladies I've had do my hair for me. She always does a great job and her scalp massages are amazing.
Like the hair stylists. Hate the wait. Call ahead and make an appointment. Great service
I got the shortest hair cut of my life.I told the individual exactly what I wanted, and she completely disregarded what I asked for.Instructions like "just off the collar" and "only expose 1/3 of the ear" should have been enough. But she even disregarded "I like my hair long."BEWARE