Real Property Management Boston
179 Boylston St, Jamaica Plain, MA 02130
|Mon - Fri:|
|Sat - Sun||Closed|
I started to write a long review but I'm just going to list the ways that RPM screwed up:
1) Double billing of monthly water bills for about five months
2) Mis-application of rent funds for four months, caught only by my diligence, not theirs
3) Repairs charged; sometimes double charged, WITHOUT being completed
4) Unexplained charges, remaining unexplained after months of asking for clarification
5) Gave them three weeks notice after we fired them that we were coming to get our keys. They neglected even to check on the keys' location until we were physically in the office. Two days later they told us they lost them.
Insult added to injury. The one mitigating factor that is earning them a bad review rather than a call from our attorney: they returned all the money we asked for. Their negligence really was so great they had no choice.
Run, don't walk away from this company. I fired them after nine months of misery.
So many reasons to look elsewhere. Heed my warning!
We thought we resolved this when we refunded the customer's money in full. We learned from the experience and have taken action to be sure it doesn't repeat.
Real Property Management has been a life saver. I am an owner and a builder and I have been able to depend on them since day one. They keep me informed about my properties and always follow though. They were highly recommended to me and I would highly recommend them to anyone else.
Real Property Management has proven themselves to be a very efficient and serious company since I began renting out my property last summer. They're organized and have consistently kept me up to date with all important information thorough emails and monthly statements. Very glad I found them!
About two months ago I sent them a request for a management quote on the website and the next day I heard back. The quote was detailed and competitive. I was finally sold once I spoke with them on the phone. Since then it is truly remarkable how much progress they have made.
It would be impossible for me to take care of this rental myself. I have been very pleased with the work of this management company, They have proven to be an invaluable service and have simplified my life greatly. Things are well tended to and I can rest easy with the property being so far away. superior management!
I had a nightmare experience with another management company in Boston. So after I decided to hire a different management company it was very hard for me trust anyone. RPM Boston was very helpful form the beginning. They talked to me about the entire management plan for my property, and so I decided to hire them. Choosing RPM Boston was a great choice, I wouldn't change a thing about their management process.
I would rate my experience with Real Property Management 5 Stars. Everyone I've dealt with has been extremely friendly and professional. RPM got things back on track for my property. We have an excellent agent who is excellent with following up, always helps with my issues and she is a pleasure to work with.