My mom has been traveling with Merrick Car Services for a number of years now to her doctor's appointment and I find the service to be very efficient. They are always on time. The drivers are very pleasant and helpful.
These people have the same telephone numbers as Grandpas Bus Company!! Their drivers don't use blinkers and seem to drive unsafely!!! Then when you call the telephone number 718 525 1870 on the side of the bus to report the driver nobody ever answers the phone! Horror show!!!
I used this bus service for the 2015-2016 school year for private pre-K in the Richmond Hill area. In the beginning there was a little issue with the signing up and schedule pick up and drop off time. However once I was able to communicate with the driver and matron we were able to work everything out. After that the only communication I had was with the driver and matron. I have to give great complements and my gratitude to the drive, Mr. John, and the matron, Ms. Naiomi. These two individuals were wonderful in providing service and treating my son well. He had a blast on the bus for his first year of school. Thank you Mr. John and Ms. Naiomi.
New car service company so decided to give a try, called twice. 1st time it was 40 min late because the person who took the order mis-spelled the street address which I spell 3 times to her. 2nd time was today, I was told waiting time is 15 min and the guys shown up 27 min later. OK. It is fine. But the worst thing is, the guy which using his phone GPS systems got lost! For my place to the destination is about 15 mins running via highway, somehow he got off in the middle of the highway and ended up somewhere far away from the destination. He didn’t know where he was and so did I. Finally I have to direct him back to the highway. I was 45 min late. Also, he is not a licensed driver because car service driver should display his license in the car which he didn’t. So it is not a very well established car service co and I will only use it as backup!
not only is this a bus company, they will also provide free bus service to and from your home if you also use their daycare company. This is a working parents dream, wish i knew about this when my child was younger!