Cooper And Son Small Engine Serv
229 S Marine Blvd, Jacksonville, NC 28540
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Barbara Bigham went above and beyond what most people would do to help me get a sthil blower like I wanted she is so nice and friendly and they got my blower ready before I could even get my wallet out. I will be back if i ever need service or parts.or maybe just to say hello..
04/05/2012Provided by Citysearch -
Hi. I have doing business with Cooper & Son small engine for a long time. There is nice lady that works there by the name of Barbara Bigham. She will go out of her way to help any one that walks through. If she does not have what you need or want she will make sure that she can get it for you before you walk away. And she is always smiling and knows how to treat her customers to keep them coming back.
I knew all summer I needed to get my 16 year old Craftsman chainsaw in for a tune-up. It was running worse and worse until finally it wouldn't even start. When word of Hurricane Irene came it was time. I got it there at 5:00 Monday night, Coopers was just closing.
They called me before lunch on Wednesday to say it was ready for pickup. When I got it home it started on the first pull.
I had a huge oak tree come down across the front yard during Irene. When we started cutting it up I found my saw runs like it's brand new again.
Excellent work, done fast.
I called up there two times and was told both times I could carry my mower up and they could have it repaired in a week. So I did just that, upon arriving I found nobody helpful the guy in the back acted like he was lost, and then they told me they could'nt work on my year old Cub Cadet. If your not a life long customer dont waste your time, I have heard they do great work though, but for the customer service they need some help.
08/26/2007Provided by Citysearch -
As a former employee of this company over thirty years ago I can tell you that if these guys cant fix it its not broken ! Oliver Cooper taught us all very well the lessons of running a fair and honest business and making the customer first over everything else, these values hold true today as you will see with just one visit,stop in for your next outdoor equipment purchase or repair and talk with Buddy you will see the apple didn't fall far from the tree ! Gregory Princeton Illinois