Always willing to work on deadlines for items needed. I had something I needed altered asap. Owner met me after hours and had my blouse done for me same day. Kind and caring owner. Willing to help anyone in a bind. Wouldn't go anywhere else. Service is awesome and work shows experience. Prices are decent as well.
Not even located in Jacksonville NC. No answer on this home number when I called. I went to the alleged website and it is near Asheville NC - 4 hours away.
Zero stars! I am a bridal/formalwear seamstress/specialist who has been RE-altering both prom and bridal dresses from customers who have recently (Spring 2015) been referred to this alts shop by a local bridal/formalwear shop in Jacksonville. They have called me, in a panic, with garments that have been, IMO as a 4 decade long specialist in bridal and formalwear alts and construction, handled roughly, taken apart poorly and altered as if she had no experience in bridal/formal at all or simply not willing to take the time to do it right. My current bride was charged $250 and I am completely RE-altering EVERY alteration she did (hem, bustle, removing the large padded cups inside, and taking in under the arms which was never done-I assume the "too large" cups were added in to fill in the space instead. My hope is that the bridal shop (I have been told by a prom mom that they are AWARE of the problems with this alts shop) will stop referring their customers to her. I already have my hands full during the prom and ball season, as I already am committed to another formalwear shop and have been for many years. When I am called, however, by a desperate and panicked customer, I do what I can to work her in. This is a cautionary review for anyone who is referred to this shop."
I've here twice for my ball dress and now for my wedding dress. She does excellent work and is very speedy. She did my wedding dress in under 2 weeks. Definitely recommend her.
Oh how I WISH there were ZERO stars! Kim almost RUINED a $400 Sherri Hill dress that is for my daughter's prom. The stitching on the criss cross shoulders was unbelievably crooked, looked like something a child just learning to sew would do, and one of the should had stitching that looked as if she has pulled it apart and never fixed it. When I showed her where on the dress I wasn't pleased she began yelling at me to the point I had to call the Sheriffs department to come out so I could get my dress. I paid her, unfortunately before I looked at the dress, when I requested a refund she became angry and violent and came at me with a pair of scissors! There is now a civil suit pending. This woman is PSYCHOTIC and sews like a Middle School kid! Whatever you do don't go here. I paid $50 for a dress to be taken in and we had to get it fixed after picking it up. Now we are having to take her to court because of her actions.