I have dealt with Linda both in person and by distance as I live in Indiana and have always received fantastic service. She always does a wonderful job on my selections and goes above and beyond when I am not in town to see that my picks are beautiful.She has always delivered my plants in plenty of time even when I ordered at last minute
Do not waste your money at this florist, the quality it horrible!! I ordered flowers for my mother's Christmas table. When they arrived they looked nothing liked the picture online. I called and spoke to the owner, he told me he would resend an arrangement the next day, they never arrived! Huge scam!!
We ordered flowers for a friend in the hospital. They arrived within hours of placing the order and were beautiful. I really hope they work their magic and make my friend better soon!
I have tried every florist in Jacksonville and every single one of them disappointed me in one way or another. I can't tell you how great it was to find Deerwood Florist! The flowers were amazing and lasted for over a week! The delivery driver was even kind enough to help my 97 year old grandmother by placing them in her house on the table for her. I've read some of these other reviews and can not believe from the multiple pleasant experiences I have had with Deerwood Florist that they are referring to the same Deerwood Florist I have used. I will ONLY use Deerwood Florist for all my Jacksonville flower needs and would recommend them to anyone.
Delivered flowers early.. great service
This business was taken over by new management in 2012. The name is different and the service and quality are excellent!
My daughter who is in Germany had a bouquet sent to me from this florist. The arrangement was beautiful and still is a week later. I even posted a picture of the bouquet on my Facebook page
DON'T WASTE YOUR TIME or MONEY ! Just proceed to another florist .Flowers looked liked they were arranged by a student . Quality was very poor .They promised to deliver another bouquet , but didn't . They tried to makeexcuses for the poor quality , as though we were wrong and didn't knowanything about flowers . After we made multiple phone calls , emails and sent photos ( to support the claim ) , they did not honor their promise to send an improved bouquet , and are now saying they will issue a full credit ... which remains to be seen .I thought the point of sending flowers was to create a joyous experience ? Not withthis florist ! This was anything but a happy event .Honestly , they don't even deserve one star !
Destroyed Valentines Day. I ordered my wife flowers a week before Valentines Day from Deerwood Florist. By 2:00 Valentines day I began calling to get status as had not been delivered. I never received an answer or call back to my message. Needless to say flowers never delivered on Valentines day. Called day after and finally spoke to someone, her response sorry we were really busy so we weren't able to make delivery. I didn't order these flowers the day of or day before I ordered them a week early. Sorry we were really busy. This is your Black Friday your busiest day of the year. Don't you plan for the busiest day of the year, the day that makes your entire season and your reputation. Never again will I order from this florist and anyone who looks for recommendation I will not recommend Deerwood florist. I am still pending my refund, I doubt I will receive without having to file a dispute with my credit card company.
I cannot even rate this florist. My wife had to spend valentine's day alone because of an illness in the family. I called Deerwood Florists two days in advance asking for a flower and balloon delivery. Not only did they not show up, but they charged my account. What ineptness and a complete disregard for their customers. No call, no folow-up; nothing. Please stay away from this florist if you value reliability.