I wish I would have read the renters reviews before I rented from Rebate Rentals. I found Ming and Aaron to be unprofessional at times. Aaron wrongly accused me of setting a fire that a previous tenant had set. Another agent told me that I was insensitive for not letting potential renters view the property while I was still renting and moving after 20+ emails flooded my phone on one Saturday. As for keeping your deposit. Please count on the fact that they will try to finagle it out of your hands. The condo I rented had extremely old carpet and base paint. Even though I left it clean, they still charged me 300+. I just got tired of the back and forth. Dealing with them taught me a valuable lesson about renting and going with your gut when making decisions.I just hope you do your research and stay away from this company!
Best Customer Service ever !!!!!!!!!!......Friendly Staff , huge selection of new and used items !!!!
Mike came to our home to do an estimate on removing carpet and installing something new that would last and suit my Wife's taste for the dramatic. (It's sometimes hard living with an interior designer) Mike measured and we decided to meet him at his showroom. There he introduced us to all the options available and the wife made her choice. It was refreshing to have a professional who explained the good and bad in each option while not trying to Sell anything. We never felt pressured. Mike ordered our choice and started work the day before the flooring arrived in order to be prepared for the installation. Mike told me that he had a strong attention to detail, but I had no idea how strong it was. The floor is done and I've been walking around the entire 2400 feet of this house and I there is not one defect of any kind. The floor is beautiful and every detail is top notch. His estimate was spot on and the only add was the leveling in only one room that was explained in detail to us as a possibility when he gave us the estimate. Mike and his family are a joy to work with and the end result is worth every Penney. Thanks Mike. Highly Recommended!!!
I am a homeowner with property in Jacksonville Florida and I live in California. It can be very frustrating trying to manage tenant leasing out of state. Property management partners manages my property and they do a fantastic job. I do not have to worry about anything because the management company takes care of it all for me from timely repairs to picking qualified tenants. Deposits are made quickly and they always have my best interest. I am extremely satisfied with using this management company. I would be in a world of hurt without them. Marnie Blackwood is wonderful and I can’t say enough good things about her. She is super responsive and has never let me down. If you are on the fence use this management company and talk to Marnie. She is the very best. I will never use a different management company. Happy customer!
Do NOT let Dianne be your realtor. She took my application for a house to rent and did not process it for over 5 days. She said she was waiting on rental history that she never requested. House was rented within 2 days by another realtor on same property. Instead of being honest, Dianne processed the application on an already rented property and found bogus reason to deny all so she would not have to refund application fees. I reached out to management and nobody took the time out to contact me back. What thieves!!
Mike and Susan did our entire house in hardwood . The are two of the hardest working people I've come across . Extremely professional and knowledgeable about the craft . They do you what the say and they are very prompt and conscientious . I would highly recommend them to anyone . MIKE, if you ever need a referral you can have people contact me anytime. Love my floor .
Terrible customer service. Never got a letter of intent to subtract from my deposit. Made up claims about heavy pet urine odor to replace the carpet at my expense. Give you the run around when you try to dispute.
Ming was very rude and unprofessional employee. When I provide all my info before checking apartment and paying application fee they told me I should be ok. After I wasted my time and money for application Ming told me in a very rude way I need to pay waiting period rent , ( from today date till actual moving in date)double deposit and when I asked next question she just disconnected phone in a very " redneck" way. It is not trustworthy company and there is a much more unprofessional manner. I honestly recommend any other company to do business with. Ming just use anything and everything to get money
DO NOT EVER WASTE YOUR MONEY RENTING FROM THESE PEOPLE. THEY ARE TRASH. THEY HAVE NO CUSTOMER SERVICE SKILLS, they lie THEY DNT FIX THINGS, call the corporate office they ignore calls...horiible apartments...they show u the best apartment but put u in the trashiest apartment after signing your lease. Bugs bugs bugs everywhere...the leasing office is never open...the laundry facilty has no set hours and closes at random times and they put you our if u are not done drying your clothes when they deem like u shoukd be...no set time they close the laundry area but kocks u out aggressively if they feel like closing it. HORRIFIC BUSINESS!!!!!!! Reporting to BBB
They ask to be contacted by email but always say they never received any email. If you call them you will ALWAYS go to voice mail. After a month of trying to contact them I still haven't been called back. I've even asked to speak with the owner but again (you guessed it) sent to voice mail and not one returned call.