AMAZING!! I rarely write reviews but this place went WAY ABOVE & BEYOND the call of duty!! I'm mother of 2, a cardiac nurse(CCRN critical care reg. nurse), military wife/now widow,and my children are my world!! My daughter is special needs (deaf). I think I've learned more about ENT & audiology function, ASL( signing), the ADA(American disabilities act) + the deaf community than I learned in college, nursing, + specialty schools put together! I spoke to + worked with a young man named Adam. who was an absolute angel in helping me find + get the med my daughter needs less than 3hrs B4 closing on a Fri.!! I was literally starting to tear up trying to find this med that has to be specially made in order to help ease my daughter's suffering and prayed she wouldn't have to go the full weekend without something to help ease her agony! I called 27(no joke)special compound pharmacies, left 4 msgs for her Dr begging for help! Had to explain the med to all other pharms, Adam was the 1st to know what it was,+ be so understanding and willing to give his time, alternate ext, email, find out info I needed, make multi return calls giving me as much info as possible, even begged for me by proxy with pharmacist in a separate lab location to put a STAT rush on it being mixed in the lab??!!!OMG They're even allowing me to pick it up after the store is closed the final weekend B4 x-mas!!!. All so my daughter won't suffer an hr longer than necessary w/out something that may help! Any mother knows + HATES that absolute helplessness you feel knowing what's wrong + knowing there's absolutely NOTHING you can do to help fix or make you child feel any better!! !All you can do is be there + helplessness is truly the most torturous agony of the worst kind anyone can go thru!!I/we can't thank Adam and all staff assisting us enough!! This is where we'll get all our Rx's from now on + where I do + will recommend everyone to in the future!!!!THANK YOU!!!!!
It is not every day I write a review like this, but it was must. Wow! I was given outstanding service from Trinity via the phone. She was very courteous and friendly. She was patient and answered each of my questions all the while providing exceptional customer service. I felt she went above and beyond making me aware of QSP services. It is not every day you get this type of service from someone over the phone. Her smile via the phone is infectious. I received my meds just as she indicated home within 2 days of my order with a door bell ring, and I was shock by the fast delivery. No local pharmacy provides the level of service QSP provided me, and I plan to conduct more business in the future. Trinity keep up the good work, and know I appreciate your kindness. You are an asset to QSP!
If I could give Benzer Pharmacy a higher rating than 5 stars I would give them 100. I definitely recommend Benzer Pharmacy to everyone. The staff (Hiren & the other gentleman) were so kind & helpful. They went above & beyond to help me in my time of need. It's rare to find such outstanding customer service like Benzer Pharmacy provided. Their prices are very reasonable & cheaper than most other pharmacies if you have no insurance, however they do accept most insurance plans. If you are looking for an exceptional pharmacy, you found it in Benzer Pharmacy. Plus I got a free pen! Thank you so much Benzer Pharmacy & staff. It was a pleasure meeting you. Very Satisfied Customer,Sherry McCart
They are so helpful and gave Excellent Customer Service. When my husband started getting his medication they walked us through the process and said if we had any problems they were just a phone call away. I had no problems with delivery of his medicine and there was no co-pay, which was great! Now we are with another provider because of the insurance but Quality Specialty still let us know everything had been transferred and was still there for me if I encountered any issues. I feel Quality Specialty Pharmacy is very professional and was a great company to do business with. I would highly recommend them to anyone.
This CVS is a little out of my way, but the customer service makes it worth the trip. I used to dread having to go to a drug store. Not anymore. I can't count the number of times somebody has gone out of their way to help me. Off the top of my head 1) ordered and started stocking an item I couldn't find. 2). Found a discount coupon to cover part of my prescription copay (I didn't even ask). 3). I arrived a couple minutes past pharmacy closing time--they actually opened a register back up so I could get my prescription. It wasn't urgent & I didn't even ask. They just did it.
My name is Marionette Watson. I receive my prescriptions from Q.S.P. I want to give a compliment about Raj Warde. Raj always takes the time to make sure I get the best service and he is very patient and kind. He keeps me up to date concerning my refills and seem to care about me as a human being that he serves. Jesus was a servant, and this is a most rewarding job anyone can have. Thanks Raj for being there for me and I thank Q.S.P. staff. I appreciate your service & God Bless you all!!!\\
im not very open to trying something new especially when it comes to a pharmacies but my DR said to go with this pharmacy and long story short i was completely impressed with how much MORE they did for me not only did they get me my medication that cvs quoted for $400 down to $25 they also shipped it to my home and it arrived the next day at no charge to me!!!!! the staff was professional and Curtis and understood the hardships of dealing with high copays with every dr visit
Quality Specialty Pharmacy is fantastic! I just found out about this company from my daughter's dermatologist, who highly recommended them. It's great that I can just call for a refill of a prescription and it will come to my door in 1 to 2 business days! I also like that they ask if I want to sign for the prescription. The people who take my calls are always so polite and I never have to be on hold for long. I am a very satisfied customer!
I dealt with Adam over the phone and he was always the consummate professional. Additionally it felt like I was talking with a good friend who was looking out for my best interests. When the transaction was virtually completed, another pharmacy stepped in and muddied the water. Adam quickly contacted the doctor's office to straighten things out and the medications were delivered on time. Thanks, Adam!
Great Customer Service!!!! My children's Dr. recommended we use this pharmacy to fill our prescriptions and I am so glad we did. Not only did I save money, but it was also hassle free. I was extremely impressed with the outstanding customer service and helpfulness of the staff. I definitely will continue to use Quality Specialty Pharmacy, and have already referred several friends.