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11359 Old Saint Augustine RdJacksonville, FL 32258
My first visit here was yesterday evening under the worst possible circumstances. We had initially brought my dog to another vet because he had been…
Check out the cutest newborns from zoos around the country and learn where you can see them.
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Took my animal here, they knew she was on her deathbed. And instead of putting her down or telling me to take her home for her last moments.. They pushed for more treatment..ended up passing right after a antibiotic shot. And left 6 kittens she had prior that day.
I took my sick cat there and spent more than $200, which I have no problem with the expense. Numerous tests were done. I was told that someone would call on the following Monday or Tuesday. Today is Thursday and no one has called, and no email has been sent to me. I called the office 4 times on Wed. and get "we can't answer the phone right now, leave a message". In the past, no messages have been returned. I also sent an email inquiring about my bill; the credit card machine did not work so I assume they would charge my card later. No one has answered the email. I guess I will have to drive 17 miles to get my cat's test results. After spending considerable $ on tests, I would think someone would call The good news is ... my cat has recovered.
My first visit here was yesterday evening under the worst possible circumstances. We had initially brought my dog to another vet because he had been acting unusual and seemed to be in pain. The first clinic ran some tests and he had so many different things wrong with him that they could not figure it out. They told us we needed to see an internal medicine animal hospital and that is when I discovered VCA Augustine Loretto and made an appointment. Unfortunately, our boy took a turn for the worst yesterday and they were able to move our appointment to see him immediately. Every person we had come in contact with was so incredibly kind. We saw Dr. Prince and he was so kind and gentle with him. It was a very hard day and don't remember the two girls helping him but they really went above and beyond. I don't really have words for how thankful I am for this place and these people. Dr. Prince helped explain what was going on with him several times to make sure we understood and I really appreciate it because our heads were moving a mile a minute. They took incredible care of him until his last moments and will certainly be bring my other animals here. I highly recommend this hospital and thank you so much from the bottom of our hearts for helping him be as comfortable and at peace as possible.
If you care about your pet's health chose ANOTHER Vet. I wish I had read the previous reviews before taking my dog to Dr. Jones. She is incompetent and a scam artist. I paid close to $1,000 to be told by a DIFFERENT vet's office that my dog has a urinary tract infection. This "doctor" shouldn't be allowed to practice.She will run up your bill with unnecessary tests and exams, and provide no ACTUAL treatment or DIAGNOSIS.
STAY AWAY.....If I could give a zero star I would. MONEY HUNGRY IS PUTTING IT MILDLY..THEY MUST BE DESPERATE FOR BUSINESS. Dr. Maxwell is the most unprofessional vet I have ever met and has NONONONO compassion at all. I was referred to her for an X RAY of my 11 1/2 year old LAB in severe pain. Well $900.00 later and much testing that was absolutely not necessary. Now we are home, my lab is in severe pain and crying since we got home and guess what. PRESCRIPTION CANNOT BE FILLED AS SHE DID NOT PUT A QUANTITY ON IT!!! So being that it is Saturday, Stewart will be crying all weekend. I am seriously thinking of taking this further. DO NOT GO THERE....this review is in no way connected to the staff, strictly Dr. Maxwell.
Dr. Maxwell is an amazing vet. She knows her stuff and I trust her with my pets because they are my family.
Been using this clinic for over 40 yrs. Excellent facility.
I like this hospital very much. Very reasonable pricing and staff is friendly !!! Lady doctor that I saw took her time to explain me about my doggy.
It's a scam! There is a class A lawsuit going on with them right now about changing there after they do the work. And will keep your pet in till you pay them. They're terrorist.
I was told my dog needed to have an influenza vaccine for boarding. I was told that there were two shots but the second shot was included in the first shots price, $45. I brought my dog again for the second shot, and the girl told me that it would be another $45. I told her that I was initially told that the second shot was included in the first shots price. The girl left for a while and came back and said she was trying to see who told me that. She said that there was no way to waive the fee, only the exam fee which would be another $50. I nicely told her that if there was a cost for the second shot, we would just not get the shot and we would leave. She left the room again and then came back with the doctor. The doctor gave my dog a shot, so I thought that they were going to be nice and keep to their initial word and not charge me the extra amount. Once the shot was done, they took me out to the desk, and told me that it would be $45. I told the girl that I had told the vet tech that if there was a cost for the shot, I would not get the shot and we would leave. She told me that since I signed the paper with the cost on it, I had to pay. She just kept telling me that if I don't want to pay something, to never sign the paper.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.