We came to a mutual agreement about the vehicle I purchased, seems there were problems wth an employee
1722 Saint Johns Bluff Rd SJacksonville, FL 32246
From Business: Family-Owned and in Business for 20 years - Real people, see about us! Free 90 Day/3000 Mile Drivetrain Warranty We service all vehicles before the sale in our sh…
I wish I could give it 0 stars, just about every car this places sells is a lemon. I personally have bought two cars from them, wish I would have gone with my gut and went elsewhere for the second one, the first one the transmission crapped out on me before a year, and i had to replace the ac compressor, all hoses, water pump, and a few other things all withing the first month of having it. Second car water pump, ac compressor, thermostat, starter twice, I take manifold gasket and now the head gasket, have not even had it 6 months. Yes, they will work with you on payments and repairs, but what ever you may have saved by choosing them, you spend double if not more on the vehicle. I am not the only one either! All day long you see cars leaving the lot and days, sometimes hours, later that same car is pulling into their mechanic with the car smoking, or being towed in. It is ridiculous, they need to be put out of business!
Excellent experience. The cars are very clean and smell good. The way a car smells to me is very important because I don't want my 2 year old breathing in stale cigarette smoke or pet dander from peoples pets. I was trying to decide between 2 different cars. Took them both to have them inspected. They both passed inspection with only one of them needing an alignment. Ori had the alignment done right away, and my purchase was smoothe sailing! Jennifer did the paperwork and the guys washed the car for me and put gas in it. I am very satisfied with the customer service I received and the vehicle that I purchased. I will definitely recommend anyone I know looking for a car to go to K & O. You guys are awesome!
Bought a 2002 lexus from him. Claimed to be fully loaded good car. Road good the first day. Second day started making noises like it wanted to cut off. Went and had it tested picked up that sparkplugs were bad. Ok bought the plugs still making the noise. Come to find out it had a bad leak on the intake manifolds. Coolant and oil flowing into the engine also missing about 6bolts. Thank God it didn't lock up on me and my kids.
This company is complete garbage. They sold me a 2008 VW Beetle with all kinds of problems that they knew about ahead of time and flat lied about fixing. The battery was garbage but they said that they had accidentally left the lights on. The entire A/C system is completely trashed, but their "mechanic" said it just needed to be charged. The passenger door panel wasn't on correctly but they said they didn't know anything about it, yet somehow now the passenger window doesn't work. Now all of the sudden they won't return our calls or texts. DO NOT BUY FROM THESE PEOPLE.
THE ONLY REASON THEY GET A STAR ⭐️ FROM ME IS BECAUSE I HAVE ALOT OF AWFUL INFORMATION TO SPREAD AND GIVING THEM A STAR IS THE ONLY WAY TO DO THAT! This is the WORST place EVER! I purchased a vehicle from this place a year ago and they ARE THE WORST PEOPLE ON THE FACE OF THE EARTH! I HAVE NEVER IN MY LIFE CAME ACROSS SUCH UNEDUCATED INDIVIDUALS SUCH AS THESE PEOPLE IN THIS PLACE! THEY WILL SELL YOU A BEAUTIFUL LEMON AND PARTY WITH THE OVER PRICED MONEY YOU SPENT WITH THEM AND WHEN YOU NEED TO TALK TO THEM ABOUT THIS PROBLEMS YOUR CAR IS HAVING, THEY GET GHETTO AND IGNORANT WITH YOU! THEIR UNPROFESSIONAL AND UNORGANIZED! WHEN THERES AN ISSUE, EVERYONE IS POINTING THE FINGER AT EVERYONE SO YOU’LL BE GOING IN CIRCLES! THEY ARE A RIP OFF, THEY CAN CARE LESS ABOUT YOU AS LONG AS YOU GIVING THEM A DOLLAR, THATS ALLVTHEY SEE OR HEAR! THEY GET THEIR CARS FROM THE AUCTION AND SELL THEM WITHOUT CHECKING THEM OUT, 99% OF THEIR CARS HAVE SALVAGED TITLES, THERE IS NO ONE THERE TO HAVE A LOOK UNDER THE HOOD, THERE ARE ONLY 8 CARS IN TOTAL ON THAT LITTLE LOT, THEY ONLY OWN 1 COMPUTER, MAYBE 2 PRINTERS, 1 FILE CABINET, 3 CHAIRS, AND TO ADD INSULT TO INJURY...THEIR OFFICE SPACE IS THE SIZE OF A SMALL BOXED BATHROOM! IF YOU LIKE TO THROW AWAY MONEY OR BETTER YET, DONATE YOUR MONEY TO THE “MY FIRST SMALL BUSINESS/OFFICE SPACE” GO RIGHT ON AHEAD AND NOT ONLY WASTE YOUR TIME BUT DROP A FEW HUNDREDS ON A NICE BEAUTIFUL LEMON THEY CALL CARS! THIS PLACE IS NOTHING BUT A JOKE AND NEEDS TO BE BURNED DOWN AND PUT OUT OF BUSINESS! POOR EXCUSE OF A BUSINESS! I WOULDN'T EVEN CALL THIS PLACE A BUSINESS, ITS A WASTE OF SPACE!
Our experience with these wonderful folks was very pleasant and fun! My husband and I have been looking for a while for a vehicle and were recently referred to Tom Bush Mazda by a good friend. After finding a vehicle on their website that we were interested in, we made an appointment and drove an hour and half to check it out, and most likely bring it home. We test drove three vehicles, and we were invited to test drive more if we wanted. There was absolutely NO PRESSURE whatsoever. Remarkable! Steve Garcia listened to us and never pushed any vehicle or product on us. We believe we were treated as this dealership’s wonderful personnel would want to be treated. Not just friendly, but very courteous, considerate, and mindful of our time, interests, and concerns. All of our questions were answered respectfully, and we were never made to feel we were an imposition. We have never had a positive car buying experience…until now. What a joy! At the end of the day, we felt we made new friends of our sales associate, Steve Garcia, his wife Lisa, and our finance manager, Courtney Hayes, who was amazingly efficient, making all the paperwork seamlessly smooth. We have never been treated so well at a dealership. Everyone we met treated us with the utmost respect, even those not a part of our buying process. It was a pleasure to meet these folks. By the way, we weren’t purchasing a new vehicle, nor the priciest or fanciest on the lot. And we're delighted with our car choice!We highly recommend visiting Steve Garcia at Tom Bush Mazda for your next vehicle purchase. If you don’t see what you’re looking for on their lot or website, call Steve and tell him what you want and let him do the work for you. Yes, they do that, too!
These people are extremely rude and unprofessional. We test drove a vehicle and 7 minutes into the ride it runs out of gas. My husband and I had to push it to safety and go purchase a gas can and gas before we could take the car to get it checked out. The owner complained about us putting $10.80 of gas in his car because " $5 is more than enough to run a vehicle" because he had to reimburse us. We informed them that we were seeing a movie and would bring their car back as soon as it was over (recorded phone call) and they agreed but upon our return at 3:17 pm ( they close at 3pm) they were upset and yelling at us that they have lives and nobody said we could see a movie while their car was being checked out. I replayed the phone call and reminded them that they said it was ok and how we missed our original movie time due to pushing their broke down car and had to pay an upcharge of $20 to catch the next showing.... Needless to say we handed their keys over to the vehicle with $4500 of needed repair back to them, kept our money and left their filthy cat urine filled establishment. I definitely would not recommend this business and would give them zero stars if possible.
I had been looking for a clean, low mileage Mercedes SL500 for a few months when I found one for sale at Terra Motors. I called and asked a lot of questions about the car, all of which were answered upfront and honestly. Living in Atlanta, I was a bit apprehensive to buy a one-way plane ticket to Florida to see the car, but from one enthusiast to another Alex assured me that the car was up to par. I flew to Jacksonville the next morning and Alex was true to his word, the SL was unbelievely clean for almost 18 years old. We completed the paperwork quickly and I was on my way to Atlanta in less than two hours. I paid a fair price and got an amazing car that's not going to decrease in value. I would definitely buy here again!
The staff we're really friendly in great they helped me with everything I needed and now I got a great car that I can rely on.