Worst services ever! Staff was rude, unhelpful and unprofessional. The staff was very unkind, I hope never need to go there again. I would rather drive the extra miles to another location
21. US Post Office
Located at Contract Postal Unit - Oakleaf
116 Oakleaf Village PkwyJacksonville, FL 32222
Bad experience. They delivered to the wrong address. Then, when I called, I got an automated question grilling session that would not allow me thr…
1 star on their best day. Missing packages! Never answer the phone! Misdelivered mail! Something needs to be done about this!
The only downside is to get a key for Po boxes takes long.However the customer service is great in the office.
My second major problem with this post office and this will be my second complaint to the Postmaster General. The employees are very rude and not helpful at all.
They never answer the phone. Our mail gets delivered to neighbors. We have had a good carrier or two out of this PO in 15 years, but the majority of them suck. I once had a carrier tell me tough luck when I inquired where a package was that was scanned on truck to be delivered but she didn't have it. She actually said "tough luck" and drove off.
If this station is typical, I'm not surprised the USPS is operating in the red. Every package for the past two months has been misdelivered. Sometimes it takes as much as 2 weeks to locate.This morning, I've been trying to call the station for 2 hours, every time the call transfers it disconnects.
Bad experience. They delivered to the wrong address. Then, when I called, I got an automated question grilling session that would not allow me through to a human. This automated voice insisted on simply repeating the incorrect tracking detail that I had already printed out before calling. Then it hung up on me.
Tried to contact this post office today to find out why a package was not delivered. I received a notice yesterday saying package was undeliverable due to business being closed. Well last time I checked I live in a private home that never closes. And we were home all day yesterday and working in the front yard all day. We never saw a USPS truck even drive by much less stop to deliver anything. So after calling and constant redialing for 30 minutes I just gave up.
Horrible service by the mail carriers! Not only do they lose our packages on a regular basis, but today I came home and the lock on my mailbox had been changed! I live in a condo complex. So I cannot get into my mailbox now. Terrible, terrible, terrible.
Lazy, incompetent or just plain stupid - worst post office. Ride counter help, apathetic dishonest carriers. Only a government agency would get away with this crap