Seemed to have a very friendly and personal environment compared to the nationwide companies I have dealt with in the past. When I came to Jacksonville I heard from my new doctor they were his first choice. He said he liked their prompt service with same day set up and service calls for malfunction equipment. Stores of other large companies giving one week wait time for response and telling to call 911 if there is a equipment problem after hours. Fletcher's on call service really give me peace of mind that I don't have to call 911 in those circumstances. Every time I have had a billing concern they have been able to work with me and clear up what ever it was. When reading the post below titled don't do business with them all I can think is I have a Oxygen machine as well and there is no need for a operating manual because all you have to operate is an on and off switch and a knob to adjust the Liter flow which should rarely change and is very self explanatory.
4396 Ga Highway 40 ESaint Marys, GA 31558
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
1704 Southside Blvd Ste 2Jacksonville, FL 32216
Everyone I speak too, is very professional and polite. However, their internal operations appears to be disorganized. I started using them in September of 2015 and began using their online feature to order supplies. At that time I provided my insurance and my credit card information. Upon my first order, I received an invoice and was promptly mark online as non-payment and my account was locked. I placed a 3rd order in January and ask to speak to a Manager and explained my delima. This time my credit card WAS billed for what my insuance did not pay. Again in early April, I tried to use the online system and again my account was marked as suspended. Again I called and again I was told it has been corrected. Nice people, but ineffective.
Getting my CPAP through them was an easy process. Anytime I am due for new supplies they call and get the status on what I need. Everyone was friendly and professional.