My store ran out of co2. I spoke with customer service 3 times and every time I was told a technician would call me right back with an eta. It took over 4 hrs before I got a call saying they weren't coming out that day to refill it. Then when the technician came in the next morning he was very rude and condescending to my employees. If I could give zero stars I would
I’m glad they opened this in the area the people who own it are very friendly and professional always willing to give you deals on there merchandise if needed..This is the best smoke shop I’ve been to in Jacksonville
Very good people. I usually only get vape items from here. Moderate selection of items. Gave four stars on selection because they often don't have the e juice in the percentage & flavor desired. They also don't seem to carry very many lower costing vapes, nor accessories such as mouthpieces. Other than that, the employees are very versed on items, including various vapes, as well as various problems that come up with vapes. They also have very good prices & sales on e juice.
I purchased a nail and torch for a decent price, unfortunately the torch was not working correctly. I know all sales are final there however the clerk was awesome about it and helped me find exactly what I needed. The best thing about this store is they are very respectful not some kid behind the counter pretending like he knows everything actual customer service.
Man it's a really nice place and a really nice store and it has great customer service, and he also gave me a discount.
I was lucky that I visit this store day one opened , surprised with good prices , good quality , and excellent customer service and friendly one from store owner , love the place
great selection on water pipes, glass pieces and kratom carry more than 150 flavor on E.liquied ....
The best ever. This smoke shop is the one you go to of toy ate looking for any spoke accessories and is all easy to find
this is the third pack of Black Stone cherries I bought the last month for the tips were not glued oncould you please put a little more glue on the tips so they stay on
I've done business for one year with smokers alley just in the last month I had a problem with my tank they gave me a tank and I said thank you they claim in a 12 hour. That I had meant the threads which I've had one of these pipes for over a year and never had anything like this happen so what I did was took my old tank and put it back on the battery and it works good enough but they will not exchange it take they gave me saying I broke it even though it screws in perfectly I would tell you not to go to that store that will not work with you and Ashley get an attitude and you ask questions like him a big thumbs down spend a lot of money there but the guys so hard-headed has to be right and I have to be wrong that we can't even talk now