Per Kevin, via Melissa, every tenant that moves out of a unit is charged the cost of preparing the unit for the next tenant to move in. Suncoast Properties does not pay a dime on the unit ever, due to the fact they make the exiting tenant pay for all preparation for the entering tenant. Check the Better Business Bureau complaints to see that this is standard operating procedure. Civil litigation is the only method to recoupe the charges one has paid to ready the unit for next tenant. This information has been posted on google reviews as well.
11555 Central Pkwy Ste 902Jacksonville, FL 32224
From Business: Responsive Personal Service First Coast is locally owned by a property management professional with over 20 years of experience and a CPA with over 25 years of ex…
I wish I would have read the renters reviews before I rented from Rebate Rentals. I found Ming and Aaron to be unprofessional at times. Aaron wrongly accused me of setting a fire that a previous tenant had set. Another agent told me that I was insensitive for not letting potential renters view the property while I was still renting and moving after 20+ emails flooded my phone on one Saturday. As for keeping your deposit. Please count on the fact that they will try to finagle it out of your hands. The condo I rented had extremely old carpet and base paint. Even though I left it clean, they still charged me 300+. I just got tired of the back and forth. Dealing with them taught me a valuable lesson about renting and going with your gut when making decisions.I just hope you do your research and stay away from this company!
I had Signature Realty and Management handle my rental unit in Jacksonville FL for 10 years. It was an absolutely horrible experience, when I visited the rental unit after they rented it out, it made me puke, literally. This is a horrible management company, find a better one, I wish I did. it cost me $13,000 to repair the damage they never saw. No inspections, no oversight of your property, literally the worst service I've seen as a property owner. I would never go back to them as an owner or a renter!
Do NOT let Dianne be your realtor. She took my application for a house to rent and did not process it for over 5 days. She said she was waiting on rental history that she never requested. House was rented within 2 days by another realtor on same property. Instead of being honest, Dianne processed the application on an already rented property and found bogus reason to deny all so she would not have to refund application fees. I reached out to management and nobody took the time out to contact me back. What thieves!!
Terrible customer service. Never got a letter of intent to subtract from my deposit. Made up claims about heavy pet urine odor to replace the carpet at my expense. Give you the run around when you try to dispute.
Ming was very rude and unprofessional employee. When I provide all my info before checking apartment and paying application fee they told me I should be ok. After I wasted my time and money for application Ming told me in a very rude way I need to pay waiting period rent , ( from today date till actual moving in date)double deposit and when I asked next question she just disconnected phone in a very " redneck" way. It is not trustworthy company and there is a much more unprofessional manner. I honestly recommend any other company to do business with. Ming just use anything and everything to get money
DO NOT EVER WASTE YOUR MONEY RENTING FROM THESE PEOPLE. THEY ARE TRASH. THEY HAVE NO CUSTOMER SERVICE SKILLS, they lie THEY DNT FIX THINGS, call the corporate office they ignore calls...horiible apartments...they show u the best apartment but put u in the trashiest apartment after signing your lease. Bugs bugs bugs everywhere...the leasing office is never open...the laundry facilty has no set hours and closes at random times and they put you our if u are not done drying your clothes when they deem like u shoukd be...no set time they close the laundry area but kocks u out aggressively if they feel like closing it. HORRIFIC BUSINESS!!!!!!! Reporting to BBB
They ask to be contacted by email but always say they never received any email. If you call them you will ALWAYS go to voice mail. After a month of trying to contact them I still haven't been called back. I've even asked to speak with the owner but again (you guessed it) sent to voice mail and not one returned call.
After having had several incompetent managers at other management groups, I have been very pleased and elated with the experience I have had with Federated. I have since terminated my relationships with other groups and I have brought all of my business to Federated.
This company is terrible! We rented one of their properties and upon leaving a representative did a final walkthrough with us stating everything looked great! Then when it came time to return our deposit, the kept almost all of it stating they repainted due to cigarette smells, no one ever smoked inside that home the whole year we lived there. If it smelled like cigarettes then why wasn't this addressed at the final walkthrough? Instead of saying everything was great?? How can a home smell of cigarettes when no one smoked inside the house?? Rip off artist. Scammers! Beware of this company and do not rent from them!!