Krystle Thomas is an asst manager. I asked her for some help with an item since I am in a wheelchair. I was not and am not unfriendly to help. I appreciate the folks working there. She was a bit rude but I zipped my lip. 2o minutes later I asked again. She said call somebody you know to come here and help you, can't you see I'm busy? Again I said nothing and she turned her back, I rolled over to tell her that I will leave but before I could, I heard her saying something about the handicapped that I cannot repeat here. I have always supported Goodwill, but will never roll into another. Another employee said she is always like that. Shame, total sha,me.
Serving the Jacksonville Area.
The volunteers wasnt very helpful in assisting. The staff was not friendly at all,no customer service skills.No restroom facility or dressing room for customers.This place make you regret walking in.
Love, love, love this thrift store! Luckily, my kid and I see docs near by, so every time we have an appointment, we always stop by! They have a wide variety of items at decent prices.
Great place to shop... this is NOT your typical thrift store.. clean, smells good... great staff and pleasant atmosphere. There is always some type of sale going on!
I visit thrift stores and pawn shops weekly, buying musical equipment. Some to resell at a modest profit and some for personal use.I used to find pretty good deals on musical items here but now they have an employee who buys it all at rock-bottom prices.On three separate occasions I have found something I wanted to buy only to have the guy at the register tell me that particular item is not actually for sale because "Jeff" or somebody there wants it for himself. When I ask them why it was out on the floor (usually with no price listed) they say it was put out by mistake or they ask where I got it (as if I went into their back office or something).If you're looking for musical gear, look somewhere else because nothing at this place seems to actually be for sale.Also, they play extremely bad religious music and preach to you or talk politics, none of which is a welcome part of my shopping experience..
For many who dont know this. Good will does not stand for helping poor people it was just a created name to get everyone to donate to the stores. One man owns all of them or the franchise ( not sure) but it all to the owners. Good will does NOT mean for poor people. When I researched this and found out I was shocked>>>>>>>>>