They have a expert gemologist (the owner) who has a wealth of knowledge. His wife, Delores, is so lovely, and helps you with high end pieces. They are thoughtful and I will not go to any other jewelry store. I trust them completely.
12226 Beach Blvd Ste 4Jacksonville, FL 32246
From Business: Small customer service driven business. The small footprint of the store helps to pass savings on to you. We love to help educate the customer and no pressure sal…
Needed a wooden watch band resized. they took care of it on the spot and at a very reasonable price. they were also very personable folks. an enjoyable consumer experience.
got repaired jewelry back in a reasonable time.Good selection of jewelry to choose from.Friendly and helpful..
Unbelievable!!.. I am having the exact same experience as Kristen D. below. Going on 2 years waiting for my Rolex. Promises on delivery date then nothing! Repairman Jody unlike the lady is cordial but never delivers on anything he promises. I am out of an over $5000 watch with real feedback on what is happening!
Worst place ever! Dropped a family heirloom off. Told it would be a few weeks. After three months, called. Woman who answers phone is very rude. Took 5 calls by myself and my husband. Finally told the part had just came in and it would be a few days. Called after a few weeks. Told the watch was apart and they would get it together and personally deliver. Called day of delivery, was told they would call back. I had to call again. Woman was extremely rude. We were lied to once again. Told by woman who answers the phone to just come and get it. That was a friday. We told them we would be there Monday. My husband arrived on Tuesday to pick up the watch. The woman was very rude. Watch was in pieces. Had to wait over and hour and half for it to be put together. Pieces of our watch were missing. Women kept threatening to throw my husband out of the store if he made one more comment to me on the phone about his watch. Finally received our watch in worse shape then when we dropped it off. DO NOT GO HERE!!!