Worked with Kevin Vaughn. They had a great selection of flooring products and great pricing. Kevin made the process of finding and selecting what we wanted simple and easy. And the Installation Team was prompt and professional and a pleasure to interface with. Having received damage from Hurricane Irma I have dealt with several contractors and companies and my experience with Kevin and his company was by far THE BEST ! Anyone looking for flooring products should certainly go see Kevin Vaughn at Flooring America.
Serving the Jacksonville Area.
From Business: Greenpointe Wood Flooring Supplies is a locally-owned business that has been in the flooring industry for years. We are your access to professional wood flooring …
We hired Carpet one to install carpet in our home after a flood, the install job was poor, and they left the home a mess, they charged me for haul away for carpet even though they threw it in my contractors dumpster. They ripped closet doors off and just left them in the bathroom. The worst part in the install team came back and said "We did not do any of that!: they took those lies back to the sales team and now the refund I was to get on the haul away was not authorized. Worst customer service I have ever experienced, you are better off burning your money then giving it to this company.
I've never written a review for anyone before; I felt compelled to write one for Jimmy the Tile Guy. He just finished tiling my entire house. He makes tiling look like an artform. He's meticulous, honest, puctual, and his price was good! If I have any future projects, I will be using him again!
I recommend Jimmy the Tile Guy to anyone, he did a great job, he was friendly and professional. Beautiful work. Highly recommended A+ Tile guy.
Jimmy remodeled two showers and tiled our kitchen backsplash. He did a fantastic job for a very reasonable price! He is very skilled and easy to work with. HIGHLY RECOMMENDED!!!
I have been shopping at Floor Trader for over 15 years now. Everyone has always given me exceptional service and great pricing. Chip Cookston has been my "go to" salesman for the past few years and he's been awesome. He has gone above and beyond on a few things over the years that NO WAY would some other companies and employees would consider! Thanks Floor Trader for all you do!!!!!!Chrissie Baxley
The people were great. Ordered the flooring we had our own contractor to install the flooring. The reason why I give it only one star is that we needed stair nose and they had to order it. We were told that we would get it before our contractor had finished installing the floor. But now it has been almost a month of waiting each time we call they say it will be next week to be delivered. They are not following what they say. Our contractor had to leave part of our floor undone. They keep putting us off.
We hired this business in late May 2017 to do a small, 750 square foot floor tile job. The contract price was approximately $2600, with one third to be paid up front before the job started and the balance to be paid upon completion of the job, which was expected to take 3 days. On the second day of the job, with about one quarter of the tile down, the owner of the business, Jimmy Withers, demanded via a cell phone call, another one third payment, supposedly to buy more tile mortar. My wife told him she would come to the jobsite to discuss his request, but before she got there, he packed up all his tools and walked off the job. He then refused to speak with us over the phone or respond to our emails requesting an explanation. I recommend that you avoid this guy like the plague.
We had a home built in Orange Park and Just floors was hired as the sub by the sub of Vintage Estate Homes, our builder. I wouldn't recommend Vintage Estate Homes or Just Floors. Just floors did the tile work in our Formal Dining Room and our Great room. The tile in the formal dining room was laid in such a way that all of the dining the furniture wobbled. The great room was horribly laid and it was just one big tripping hazard. We bought very expensive wood looking tile. Just floor came laid the floor with huge gaps and incredibly uneven. We have been trying to communicate with the Manager, Gary and all he do is give us the runaround. He have sent employees over to replace a few of the tiles but the floor was so terribly laid that it was determined that it would have to be tore completely up and redone. We are projected to get it done in by the end of May but we fear it is just another ploy by Gary to run us around again. We will believe him when we see it. All he does is make excuses. We have filed a better business bureau compliant against them and we are prepared to do whatever is necessary legally to get this issue resolved should Just floors continue with their shenanigans. We give this company 1 star because so far we haven't received the product that we paid a great deal of money for yet, all we have gotten is excuses and the reason we believe that is because they have already gotten paid for the work. This would be rework and obviously they don't care about customer service otherwise our issue would be resolved by now.
Mark was awesome!!! Never been to a store where they had such an awesome customer service. I'm sending everyone here. :)