I have been going to this office for a year. It started out well, but you will see this doctor has some questionable billing and that they will do anything to get more money out of you. I have been coming to this office over a year for real pain management and I can not say I have received it. I am interested in treatments beyond medication but have only ever received the nerve injections here. This is the only service I have ever been offered at this office as they are expensive and this doctor bills them insurance and the patient. I have a copy of $40 with a 2,000 deductible. After paying over 1200 at this doctor out of pocket in addition to my copayments from Jan to Aug this year they currently have me at an 1,100 balance. After months of paying thier so called "balances" and contacting thier billing Dept and my insurance this has not been resolved. My insurance has informed me they are billing them and charging me too as my out of pocket responsibility was $800. Yet no one at this office has explained why the balance is this high. Due to having a balance I am required to come to 10 day or 14 day appointments. This way they can bill twice a month and get more money out of me. People like me with full time jobs have a hard time explaining to an employer that I have biweekly appointments for pain management. I also have not seen the DR. Since Jan and only seen a PA.cand not been offered any treatments other than medication refills due to this "balance". They do not care about patients or your progress only billing. I have a serious neck injury that I had surgery for in 2013 and still have remaining nerve and muscle damage and would like advice from my physician on weather a fusion would be beneficial but as I can not see the physician I will be going somewhere else that will manage my care.
10475 Centurion Pkwy N Ste 201Jacksonville, FL 32256
From Business: Our doctors specialize in the diagnosis and treatment of spine pain. At the initial office consultation patients are evaluated and treatment options discussed.|Ye…
4745 Sutton Park Ct Ste 602Jacksonville, FL 32224
From Business: Offering chiropractics and pain management services. Dr. Sebastian Castelli is a Chiropractic Physician who is a graduate of Life University located in Atlanta Ge…
Very friendly, doctor is very helpful, wait time is reasonable, patient confidentiality is intact.
Will be shut down for misconduct over and unnecessary medication to over bill insurance company's. Being under investigation by the IRS, DEA and Florida Medical Board. Patients Beware
I found this institution to be very unprofessional. For me, I gave them three strikes and now have left them and will not return. The first error on their part was to insist that I needed a medical procedure (nerve block shots) that I did not want but that they insisted would not cost me a penny. It ended up costing me over $600. I disputed the bill but eventually they sent it to collection and I lost. The second error was in their total disrespect for maintaining any need to meet the appointment times in a timely manner. Three times the appointment was delayed by over an hour and a half. They were non responsive when I inquired as to why they could not keep appointment times. The third and final error on their part was to schedule me for an eleven o'clock appointment. I showed up fifteen minutes early. About a half hour later, they told me that I had no appointment and that there was no way that they were going to see me. VERY unprofessional and they treat people horribly.
Dr Golden is very knowledgeable in the most up to date methods for treating chronic pain. She is involved in ongoing research in her field and is highly recommended!
Dr Golden is very knowledgeable in the in both naturopathic and traditional treatment. She treats the root cause of your pain as well as the symptoms. She also has a neuromuscular massage therapist on staff who is great.
I am a 51 year old woman with several health problems, including disc degen disease and a tumor on my right neck/shoulder area. I was treated rudely by Tina who is their new appointment person. I left a message and was waiting a call back and finally called their office and she treated me like I was a piece of poop and very rude. If this was the last place on the face of the earth I would not go. She had no manners, no customer service skills as I don't know what their office needs unless they called to tell me and they didn't I would still be sitting in the dark if I had not of called. These kinds of people do not need to be in business.