My mother came to this facility for short term rehab. She has gotten slow and sometimes no response when she's called for assistance or medication. Her injury has caused incontinence and we were told she would taken to the bathroom on a schedule, but this hasn't happened after being at The Terrace for over a week. Once when she called for assistance to go to the bathroom her CNA was rude and helped her as little as she possibly could. My mother told her she couldn't stand without assistance and the CNA told her she didn't care. After this my mother requested assistance from her wheelchair back to the bed and the CNA told her no and promptly left the room.
I was interested in becoming a volunteer & what the requirements were I currently live at willow lakes apt so getting to work would be no problem at all
i snapped my neck on purpose and they couldnt fix it so i left and walked it off
Best Service for kids in jacksonville
Just try calling this place and you will quickly get a taste of my experiences. You will wait on hold or be told someone will return your call and they never do. I so foolishly continued to go there and had things like this happen. They gave me another woman's meds.... The doctor read me my results of blood work to my surprise I was being told what bad health I was in only to find out he had another patients chart! No wonder charts are in piles on the floor at the place?! I wouldn't recommend this place to anyone.
To stay away from this place at all costs. I am a client there. I cannot say or I should say warn you strongly enough. At a cost of $14.00 @ day for about 5 cents worth of methadone I get to wait aprox. an hour EVERY SINGLE DAY TO GET MY MEDICATION.At first the EXCUSE was their software system "CRASHED", but after three weeks of lines outside , (yes outside now)in the heat without letting their captive clients go inside , they are /we are herded like cattle without the common decentcy of being treated as appreciated PAYING CUSTOMERS (,EXTREMELY OVERPAYING) and being treated like garbage. The only thing we are to Colonial Management Group is $14.00 a day robots who cannot choose not to come because we are addicted to their methadone and would become very ill. Most of us have jobs , and Colonial Management only cares that we bring the requisite $14.00 and if being stuck at the clinic for over an hour you are late to work , they could not care less. What it would cost to upgrade computer system has to be minimal seeing that with over 1200 "clients" at $14.00 , well you do the math.$16,800 A DAY!!! $117,600 A WEEK !!!!$470,400 A MONTH!!! Actually it is quite a bit more because 1200 clients is concervative as it is closer to 1500. These people RAKE MONEY IN FROM OUR DISEASE!!! Half a million a month and we cannot be treated with a modicome of decentcy is , or ought to be a crime. There was an inspection this past week from CARF OR CARP or what ever the governing body is that oversees these clinics. It was the very first day that soap and paper towels were ever in the bathrooms and are again absent.
I cut my finger and couldn't get the bleeding to stop. They got me in immediately and were very nice. The place is really clean and I would recommend it. I especially like that I saw an actual DOCTOR. I've been to another urgent clinic before and only saw a nurse.