Service is always great. People at the front desk are always smiling and happy to help. There is never any pressure put on you in regards to their suggestions. They are very cool about how they kind of put out there what you need and let you make decisions that you are comfortable with both medically and financially. Let's be honest though what really matters here is the work. They are top notch in that category. As someone that is terrified of the dentist (even as a 34 year old man), they always make me feel very comfortable in the chair. They have a technique where you don't feel the numbing shot, which is a bonus. On top of it all I have never had any issues with any work done there. Great place and I would highly recommend.
From Business: Dr. Altenbach and his team believe that they have been blessed to be a part of this dental practice, & want to be a blessing to others through it. Dr. Altenbach &…
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Service is always great. People at the front desk are always smiling and happy to help. Nice to go to to a place that is so clean. I would highly recommend.
The office is beautiful and very state of the art, but there are a few flaws in my opinion. They called to tell me that my appointment was being changed and when I told them that it didn't work with my work schedule and that I had to request time off to even get to the Dentist, they got mad that I wouldn't take the new appointment. I also did not have a good experience when it came to paying for my dental work (that hasn't even been done yet). No one is able to answer my questions, and I felt as if my questions were an inconvenience to the girls. I was told "I have to wait for a call from their HR lady" and she will help answer my questions. Uhm, why does someone in HR have to answer billing and insurance questions? Shouldn't the Cashiers /Billers know the answers? That was very irritating and upsetting and makes me wonder if I want to go back. The fecility can be beautiful and you can be as sweet as pie... but when it comes down to it, my money is what's cleaning my teeth.
The doctors are great but they have one of the most incompetent staff I have ever had to deal with. They are so unprofessional and unorganized.
This is the worst place ever! I had an emergency which needed to done the same day and they tell me they need to do an exam and take X-rays first because i hadn't been there in a while...Well that s ok but the so called manager i spoke with said it could not be done in one appointment..it had to be 2 sep appointments...For an emergency?? Are you kidding me?? All it was is a snap came out on an implant and which i spent over 10,000.00 for cosmetic work in their office! I guess they don't take well to loyalty for their patients! They take your $$$$ and don't care what happens afterward! This is pure ridiculous nonsense....I would NOT recommend anyone to their office...They don't care..They want me to wait 2 weeks to take care of an emergency Thats not what their recording says!! Keep Away!!
Lies, delays, and unprofessional. ...i wouldn't send my dog here
This really isn't a review but I have heard nothing but GOOD about this place ........What if you have bad credit but area able to make a monthly payment will they work you that way as well........ I do have Insurance but need a lot of dental wk, done but can't find a place to help me
I had a wonderful experience at David & Associates for my first visit and cannot wait to complete my treatment. Everyone was very friendly from the time I walked through the door and signed in to the time I saw the financial lady and left. I will pass on my experience to my friends and family and encourge them to come visit this office. The fees were reasonable and they are willing to work with my financial situation; I have yet to find that at another office.