Best Moving Checklist and Tips »
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
6419 Philips HwyJacksonville, FL 32216
From Business: Baymeadows Moving and Storage specializes in moving and storage service for both residential and commercial applications. Located in Jacksonville, Fla., the compa…
7037 Commonwealth Ave Ste 7Jacksonville, FL 32220
From Business: When you think of Bekins, you think, "This is moving." For more than 120 years, families like yours have trusted Bekins Van Lines to move them across the street, …
5570 Florida Mining Blvd S Ste 501Jacksonville, FL 32257
From Business: Local, Local movers, Long distance movers, Nationwide relocation services, 24-hour assistance, Antique moving, Apartment moving, Moving and storage, Moving, Long …
This is the worst moving company I have ever come across. Nothing but stress. I will be getting a lawyer when we get to our destination. I wish I co…
10724 Lem Turner RdJacksonville, FL 32218
From Business: Jacksonville Self Storage is a premiere provider of storage solutions in Jacksonville, FL. Providing storage facilities for residential and commercial use. Jackso…
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
They did great job and I will use them again! The team were very professional and price was so reasonable according to the other companies
This is one of the best movers and very reasonable price. I would highly recommend them to everyone.
Leonard's Moving & Storage company is HORRIBLE. He and his Foreman, Dion, are the Most Dishonest and Price Gouging People. I was charged $1,190 for 4.5 hours of work. Do yourself a favor and Never Call Him or Fall for his FAKE ACT. He & His COMPANY Are A COMPLETE 100% RIP-OFF.
At first, they were nice and worked quickly. The contract was signed by the owner Israel. He kept asking about money. Israel made rude comments like "did you know you were going to move today? Make the dogs be quiet. Why didn't you take down the beds?" My dogs were crated out of the way. We were not responsible for taking apart the beds. The questions were rude and unnecessary. I went to my room to take off a mattress pad. Israel ran by, hitting my arm with a lamp. He said I was in his way. I picked up the mattress pad as he lifted the mattress, which hit me against the wall. This hurt my back and knee. I was stunned. I said I'd call the owner. Israel said "to do what?" because he is the owner, which I didn't know. My daughter told him please be careful since I had a knee replacement 2 months ago. We were upset, trying to remain calm. Israel got angry, yelled, and told the men to unload the truck. We asked him not to, just finish the job as stated in the contract. Israel left ALL our belongings, furniture, clothes,pictures, on the sidewalk. My daughter and I couldnt bring everything back in and it was about to rain. Within minutes the truck was gone without another word. Israel said we were "tripping," but we said or did nothing wrong. We only wanted the job done with no issues. I called Helping Hands' office and the receptionist said they never get complaints, but there was nothing she could do. We felt scared of him and defenseless because he was acting irrational. The owner of Helping Hands JAX came a few hours later to bring our items inside. He apologized for his nephew, Israel. I was told Israel was violent with an ex girlfriend that week and many times before. This should make anyone extremely weary of hiring a man who has been hurting a woman then made a scene in a customer's home. AVOID! Unreliable, did not get job done, hurt me with no apology, criminal, and unstable. This man shouldn't be responsible for entering homes or running a business.
Really bad experience hiring a "professional moving company"!.The key word there is professional, which this company is NOT.I started this process by renting a U-Haul and as part of the online checkout procedure I selected a company to assist with the move. I regretfully selected BigCity Moving.I called 3 times prior to the move, no answer. I called the day before, no answer.I was calling to confirm and to see if I needed to get a hand truck/dolly, etcHe texted many hours later and was told that the move was confirmed. They are to arrive by 9AM. I brought all boxes outside while waiting.Finally I get someone on the phone at 10:30, and was told they will arrive "soon".Soon was another hour, they arrived just after 11:30. Before they started I brought them over to my large, heavy and valuable dining room table. Heaviest piece I own.They understood. But fast forward and it was greatly damaged.They brought no equipment with them, Nothing! They got dropped off and asked to drive the uhaul over to the unload spot. I said sure.Fast forward. One guy in the truck backing it into the driveway, the other guy not paying much attention in the driveway. The driver ran over my neighbors mailbox. One of them says to me "you got lucky" as he gingerly placed the mailbox back on a shattered wooden post. Lucky?I prepaid for 3 hours. They went just over which included a 20 minute break they BOTH took after they dropped the table which hit one of the guy's foot. After the move the owner sent me a bill for another hour. Neither worker informed the owner that they damaged my table as well as destroyed the neighbors mailbox.I spoke to the owner one time since when I informed him of these concerns. He text me that he would take care of the mailbox. Then has never responded to me since. Very disappointing and I will never ever recommend this company to anyone.
Shady and dishonest!!!! False advertisement! Hidden charges!!! I called them out on their Facebook page and left a review. They went ahead and deleted it instead of aaddrsssing it. Be aware!!!!! I'm so glad that yp reviews are real and they are not a reflection of fb friends! I'm glad the company doesn't get to keep or delete reviews that on here.
Great company moved us fast and efficiently. Highly recommend this company. Moved my 2 bedroom apartment locally within 2 hours and took no brakes. Great job
When I first called to get my quote, we settled on the date, but I was never given a time or an actual contract. I was told I would be called the night before to verify everything. No one called, so at 4:45 I called them. I said we were hoping for around 9-10am. I was told that wouldn’t be a problem. They showed up at 1pm. I was quoted on the phone a 3-4 hour loading time, after listing to them EVERYTHING in my house. It took 6 hours, and that was with my husband and I helping. I was also told a 26ft truck was no problem, but still ended up having to rent a uhaul to go pick up the rest of the stuff. Apparently this company should not do quotes over the phone. I've heard this isn't the first time it's happened.Same on the unloading side. The owner confirmed at 12:45pm the day of unloading that he was going to have 2 crews meet up to unload my truck in less than 2 hours and they would be there between 2 and 2:30. They showed up at 6pm, with no call to let me know they weren’t going to be there between 2 and 2:30. The second crew never showed up. My mom, sister, husband, friend and myself were all unloading boxes from the truck by the 3rd hour so they could finish and leave.I had scratches on my wooden furniture, dents in my (brand new house) walls and doors. When I complained about my bad experience on the loading side (on MY facebook page), the owner said he would have to have a certified check because of it, like i wasn't going to pay my bill. VERY insulting considering i never insinuated I wouldn't pay and just stated it was a horrible experience. Then he told his guys to get the check as soon as they arrived, BEFORE the unloaded our stuff. I don't think so! 1st rule of SERVICE industry, you FINISH a job before you get paid. They had to leave our desk in the garage because they were too tired to move it. They did admit it would normally be a quick 15 minute job, but as it was their 3rd move of the day and 9:30 at night, they just couldn't do it. Understandable and I had no problem with that. However the owner said it would require a special team and additional charge. Crazy, considering my little brother and dad will be handling it this weekend and they were the ones that put it upstairs in my first house. I did make sure to provide all the cold water bottles and cold towels that the guys wanted. I also bought them dinner the 1st night and tipped all of them both nights. I would hire the guys directly, but will never go through Big Guy Moving again. Your stuff will get moved, but it may be damaged, and it will happen on their time schedule, not yours.
!!!! STAY AWAY !!!!!I was going to use this company for my move to Jacksonville,FL from Saint Joseph, MO. I sent in for the online quote and after I did the "OWNER" Dave Mendenhall called me directly and told me that he has a great deal for me.Gave me a story about some haul he has to do out to Utah and that he could pick me up on the way back. He quoted me a price and I agreed to it. He sent me a contract I signed it and sent it back to him. I sent him an email five days before the move just to make sure everything was still on track. He replied saying that everything is still set as planned and that he was going to take good care of me. Well the Friday night before the move I called him to ask him what time would he be there at the house that saturday to pick up my stuff. He answered and said let me put the info in my GPS and I will call you RIGHT back. One hour passed and he never called. I called him and no answer. I called ten times after that and still no answer. One of the last time i called that night, he turned his phone off. I also called once the next morning and he answered and then hung up. the day of my scheduled move I had to scramble to find a truck & trailer. I ended up spending a lot more then quoted for the move and lost two days of work because of it. if you read this do not use this company. They are hacks!!!! The owner has very poor management skills if any.I am now done with my move and have retained a lawyer. If you need one too because of this company, please contact me because I can refer you to one. After I am done my move will have cost me nothing!!!!!
Zero stars. We had a simple move of a oven , cooktop,fridge and microwave from Jax to Orange Park. First they went to the drop off location instead of the pick up location putting them two hours behind. Next they do not padtge appliances or strap them on the dolly. Surprise when he took my oven down the ramp on the dolly it just came tumbling off. Since that point, I have not had a call back to my multiple calls and often their vm is full. They did not fix or replace the stove. They just disappeared. It wasn't until I spoke to another moving company that I found out that as consumers we should report these thieves to the deapartment of agitivukture and transportation. Essentially that will cause them fines and could shut them down completely. I recommend that everyone who has had a complaint with this company call or write the Department of transportation and complain. Also the better business bureau. Pass the word on. It's time that this business be put out of business.
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.