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Total Air Care

Map & Directions
(2 Reviews)

540 Owen Ave, Jacksonville, FL 32254

(904) 528-2963

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
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Hours

Regular Hours

Extra Phones

Phone: (904) 282-5050

Phone: (904) 379-7746

TollFree: (888) 474-3807

Neighborhoods
Northwest Jacksonville, Lackawanna
AKA

Total Air Care Inc

Categories
Air Conditioning Equipment & Systems-Wholesale & Manufacturers, Air Conditioning Contractors & Systems

Reviews

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Sherndina M.

07/14/2016

Overall

Total air care has very poor customer service. It took them three days to respond to a service call originally placed by my Home warranty company. ... Well They never responded. My Home warranty company had to called them while I waited on line. I was told the air tech guy would call before coming. Well he called st 8:10pm Wednesday night.. said he couldn't come till after 10pm. Well the numbers he called were wrong. Total Air gave him wrong numbers. I had just given Total Air the number to call and so did my Home warranty company. I called them today to explain their error. Well even though I paid a $75 service charge by phone the company said they couldn't come until Saturday. I called my Home Warranty company who set me up with United. Stay away from Total Air Care!!! They are not professional and rude!!! If I could gave a half star I would have.

Darlene F.

11/06/2015

Overall

I was VERY pleased with this company. I was never placed on hold and was scheduled the same day I placed the call. The technician was on time and was very polite and informative. My compressor was bad and I was told by my home warranty that it could be up to a week for them to receive my part. I was called three days later and put back on the schedule and a different technician came out and installed the part. He was very friendly as well. I give this company a 10! Thank God my home warranty sent Total Air Care out. The last company that serviced my unit was down right terrible!!