Open Road Bicycles
4460 Hendricks Ave, Jacksonville, FL 32207
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
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12/08/2011Provided by Citysearch -
Whether you are looking for expert advice or already have something in mind ... whether you are looking for a kids bike, mountain bike, recreational bike or high-end road/triathlon bike, these guys will bend over backwards to help.
Over the last 7 years, we have purchased several road bikes, used their expert service, purchased a hybrid bike, as well as a ton of gear/accessories from them, RARELY with an issue, and NEVER with an issue that they did not quickly and more than reasonably resolve. If you are looking for super cheap, they will likely not beat any price out there, but their prices are reasonble, and with that you get excellent service, follow-up, extra-value, and expert advice locally. I have purchased items over the internet more cheaply, but when I need quick, reliable expert advice or help with options, equipment, etc., there is no one I would trust more than these guys.
They carry a pretty wide range of manufacturers, and if they don't have it in their store from a dealer they represent, they will be more than happy to order it for you. They are incredibly supportive of local cycling, events, youth and teams, and offer demos at the shop and around town.
The staff are helpful, and easy-going ... never snooty, although they can be humorously sarcastic once they get to know you ... I really appreciate that they make you feel like one of the crew!
Thanks Open Road for all of your assistance ... you've made cycling so much more than exercise over the years.
03/05/2010Provided by Citysearch -
Open Road Bicycles in San Marco has provided excellent service on a number of occasions. From repairing my road bike to helping me select a bike for my wife and children, they have always been friendly, helpful and very knowledgeable.
I would highly recommend Open Road. Outside of great support they have a large selection of bikes to choose from.
I have dealt with this bicycle shop on a number of occasions. There are three people that work in this shop that are rude and sarcastic. The staff treats their costumers as if they do not need to sale bicycles. While asking questions I would be talked down to, I would be treated as a poser (you’re a bicycle salesman, not a doctor). Do not shop at this store, until they can change management.
10/19/2009Provided by Citysearch -
I have dealt with this bicycle shop on a number of occasions. There are three people that work in this shop that are rude and sarcastic. The staff treats their costumers as if they do not need to sale bicycles. While asking questions I would be talked down to, I would be treated as a poser (you?re a bicycle salesman, not a doctor). Do not shop at this store until they can change management.
04/20/2009Provided by Citysearch -
I drove in from out of town and rented a bike from them to do the Katie Ride for Life in April. The staff was super helpful and I rode a great bike that I am considering buying. Scott, the owner, brought a selection of bikes, including some with the non-racing handle bars for a nervous rider I was doing the ride with. He was friendly and knowledgeable and I can't say enough awesome things about Open Road. I wish I could bring this bike shop up to Atlanta where I live.