North Florida Granite
11323 Phillips Parkway Dr E, Jacksonville, FL 32256
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STEER CLEAR! Something not right with this company. Husband and wife duo. He seems very knowledgable and easy to deal with. SHE is another story. Her lack of professionalism and inability to communicate in a timely manner is beyond comprehension. Having to inundate someone with text messages, emails and phone calls just to get a reply is absurd. She truly came up with every excuse in the book. My phone died, I was in the hospital, we were busy with family stuff, blah blah blah. In addition to that, I caught her in multiple lies, she made unathorized charges to my card, she repeatedly put my job off for one reason or another, she charged me for material and then wouldn't allow me to view it in person, she cancelled appointments, etc. etc. etc. I finally had enough and cancelled the entire job. Overall they seem very fly by night. They even have two different names listed for their company. They also go by North Florida Granite. Very shady in general. Just find a more established, professional and credible source for your marble and granite needs and don't get sucked in by their lower fabricaton price of $30psf. Just remember what your mom always told you, "you get what you pay for" and in this case, these folks are the epitome of that!
BUYER BEWARE - These people are not trust worthy. They took our money, performed substandard work, and installed a lower graded granite than that selected, broke the granite as it was being installed, damaged private property, and then left the job incomplete. We FULL PAID for the cabinets in January. They were unable to complete our project. We made every possible attempt to get them to honor the agreement but after SEVEN months the job remained incomplete. We ordered and paid again for the missing cabinet pieces that North Florida Granite was paid but refused to deliver, AND we paid another contractor to repair and install what was remaining on the job.
So after paying top dollar: we have scratched cabinetry, the wrong, rough, cracked, and improperly installed granite. North Florida Granite are NOT professionals, NOT punctual, NOT responsive, and they aren't even cheap. Run away!