2214 Dunn Ave, Jacksonville, FL 32218
|Mon - Fri:|
03/16/2012Provided by Citysearch -
BEWARE! Stay away from this place far away! Bad business! Not only are they way over priced but they talk you into putting the most expensive thing out of your original price range. Then talk you into putting it on layaway. Once on layaway you have to put down 25% non refundable. The small print on the receipt says NO RETURNS OR EXCHANGES what so ever on lay aways. I went ot pick up & pay off my over priced layaway item since I all ready wasted so much non refundable money down on it. I found out they did NOT even have the package in stock! They told me they would have to order another one after I paid it off & would not know when it would be in most likely 2 or more weeks! They had no problem showing it to me in stock when I put it on layaway & 2 weeks later I went to pick it up & it wes gone! They offered to put me together a package of similar items I put on lay a way. So I trustingly agreed even though it was not the original items I bought on layaway. I got a guitar off the same guitar off their guitar rack instead on the new one I put on layaway & I did happen to get the same new amp. I got a set of strings & power cord, guitar bag & tuner similar to what I put on layaway. I was suppose to of gotten 16 picks, & a guitar instruction dvd, & I read online the package was suppose to come with a stand. They told me the picks would be in the guitar bag & when I got home & checked there was only 4 little cheap grey picks & not the 16 pick sampler pack I had on layaway! I know shame on me for not checking behind the dishonest sales girl but shame on this store for lieing & being so dishonest! Well they shorted me the last few little final things but told me I could call them later & they would have them for me. Well when I called & talked to the same girl she was like F* U! They got their money in full for what I originally had on layaway but I did NOT get the products I paid for! They did NOT uphold their word. They did not hold my layaway items in stock. They layaway was for 60 days with a signed agreement to make a payment atleast every 2 weeks. Well when I went back 13 days later to pay the layaway off in full my items were gone & had to settle for subbing similar items that I needed today I was told when I left those things would be added later & I could come back & keep them up but all they did was basicly laugh in my face STEAL my money & not give me my items! I atleast was my dvd & 16 piece sampler but all I got was 4 cheap little picks! They got their money & told me I could pick up what was left over of the products I purchased later that was not in today but then did not honor that either! All I got was rudeness when I called about the left over items they stole money from me from & then sold my products to someone else & was suppose to give me leter. I want to warn everyone to make the trip across town & deal with a reputable business or find a reputable music dealer online! Do NOT do any business with these people or waste any of your time here! I paid about $50 more than I could of paid any where else & still did not get all of the products I paid for!
01/08/2012Provided by Citysearch -
Music time has a LIMITED outdated cheap quality over priced stock. As a professional musician who has done very well with music I try to give back to my community and shop at the local places to keep things going for future generations. Ive shopped at MT since 2000 and I always get trouble when I do end up trying to get something from them. I play over 30 different instruments on an advanced level and own way more than that, so I know a thing or two. Ive bought from music stores all over the world and NEVER encountered a store as unprofessional and crooked as Music Time Their selection is not much so they offer to order things from this catalog for you, but they want half the money or more upfront. They call a few days later (this has happened more than once to me by Music Time) and say ""that product is discontinued"" or ""we dont deal with that vendor anymore"". Instead of giving you your money back they FORCE store credit on you so you are FORCED to buy their overpriced outdated knock off products. I hate to talk so poorly about the closest music store to where I grew up, but all you northsiders and people from Nassau.. Drive the extra distance to Georges,Guitar Center, Promusic, Kevins or Chips music.. Ive got 20 HARD years musical experience and Im from Jax so I know what Im talking about. It will be worth the extra time and gas so you dont get taken advantage of.. There is NOTHING at music time worth wasting the time to stop by from the parking to the products to the scams run by their staff... Its a place where beginners go to get taken advantage of and a place where professionals dread going even if its an absolute emergency. Maybe they should be more honest and they would do better and not have to FORCE people to shop there.