Monument Road Animal HospitalAdd to Favorites
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Fax: (904) 721-1846
American Animal Hospital Association
Besides that Dr. November is the most professional, knowledgeable and kind veterinarian I've ever encountered, with an easy-going and patient bedside manner... wait till you meet, or call MRAH, and talk to Mike! I've called MRAH no less than 20 times over the last several years and when Im lucky and Mike answers the phone, he is incredibly friendly, professional, helpful, competent, and essentially, gets the job done. Mike facilitates and handles questions regarding rx, appointments, or how to send photos of our babies progress during treatment. If Mike answered the phone at every business I have had to call during a rough 2020, it would've felt like calling the concierge at the R*** C****** and requesting more champagne. Duplicate Mike, send his Xeroxed clone to every business in Jax, and you'd be sitting on a gold mine. Thank you Mike :) McCabe/Hall
Luci was a very healthy, happy mini schnauzer for 9/1/2 yrs; then suddenly seizures began for no apparent reason. Dr. Matthew Wilson, Amanda, Leilani and all the rest of the staff at MRAH have been a blessing. They've known Luci since she was 8 weeks old and I've always felt like they take care of her like she is their own. Luci loves, loves loves going there; she greets the staff when we arrive and happily goes with staff to have the "prodding" tests done (fecal exam, temp, etc). With the excellent care and medical expertise of Dr. Wilson, Luci's seizures are 98% controlled (they are never 100%). I was happy Dr Wilson & MRAH were Luci's healthcare providers before the seizures. Now I'm eternally thankful I chose this facility.
08/29/2011Provided by Citysearch
I would like to thank Dr. Wilson and his amazing staff at MRAH. They took such good care of my Pug and also my sister's dog when she had surgery. I have been to many animal hospitals over the years and this place is by far the best. They go out of their way to make sure you and your pets are taken care of and it's easy to see that everyone there genuinely cares about animals. I can honestly say that when I take my pets there they are in the best care possible and I recommend MRAH to everyone I know.
03/30/2011Provided by Citysearch
I have used MRAH for over 12 years, and I have been so impressed with Dr. Wilson and his staff that I always recommend MRAH to anyone buying puppies from me. The staff is and Dr. Wilson are fantastic. They call after seeing your pets to see how they are doing.
I would never allow my dogs or puppies to go anywhere other than MRAH. They are the best and there is nobody better. I have never ever had a bad experience with MRAH, and I trust them completely.
I initially went to MRAH when my dog suddenly became very ill. After an emergency surgery, my dog recovered and lived many happy healthy years after. I have continued to go to MRAH where my dog and cat receive outstanding care. The staff is happy to provide an up front estimate for services and will always call to follow up after a visit. The doctor and staff are among the most friendly, compassionate people you'll find to care for your beloved four legged family members. I would recommend them without hesitation.
02/16/2010Provided by Citysearch
I've been using MRAH since I was 4. My family began taking our animals there and I've continued to use them after our pets died of old age and I moved out and got married. They are knowledgeable, caring, and understanding! They always answer my questions and I never leave unhappy. :)
02/15/2010Provided by Citysearch
This Hospital is great, the people that work there so compassionate, you can tell they care!!! I have been going there for years, my pets love going and the doctor and staff are so informative they give you answers and or options.
I have never seen any one there unhappy about the services or staff- try them when you are looking for a vet- you won't be sorry!!!
07/27/2009Provided by Citysearch
We trusted them with the care of our 2 small dogs while we were out of town. We had used this vet a couple times for shots and they seemed fine. When we picked them up after our trip they both had bad rashes and when we got them home they seemed sick. It turned out they got Kennel Cough and our Daschund had an injured back. When I called up there a lady treated me as if I was lying. Then she refused to have the doctor call me. I sent emails to the doctor and never heard back. The ONLY thing they would even do was have me pay for a visit to see the doctor and that was the only way I was going to see or talk to the vet. I refused to give them any more money since they had caused this trauma to my pets. They refused to see me without paying, so I sought care from another vet. I am very happy with the new one. Good Riddance to the unprofessionalism and harmful care we recieved from Monument Road Animal Hospital. I am also filing a complaint with the state regulatory board. You have been warned!
Phone: (904) 300-1278
Address: 1238 Monument Rd, Jacksonville, FL 32225