Julington Creek Animal Walk
12075 San Jose Blvd, Jacksonville, FL 32223
Monday-Friday: 7:30 a.m-6 p.m Saturday: 8:30 a.m-1 p.m
Parking: Lot, Free
Wheelchair Accessible: Yes
I dropped my dog off and was told the one shot she needed would take an hour. I signed a form asking for a call if there was anything more that was necessary. I returned in 2 hours only to wait for another 45 minutes. Upon receiving my dog I was told she needed additional exam and price was almost doubled. When I explained I had checked box to receive call for additional procedures the clerk could not answer and could not get anyone to explain the reason for the error. Total incompetence and poor business practice. I would not suggest taking your pet to this poorly run establishment.
Been coming here since 1978 when I lived in Arlington. They are compassionate and caring. Only one Doctor in the past I did not care for and she went elsewhere shortly thereafter. Never rushed and take time to explain in depth what is best for my animals. Will NEVER go anywhere else. They have earned my trust. You can trust your loved ones here also.
Brought my "friends" dog here for boarding about two years ago and when I came to pick him up, he followed the tech back to the door. Strutting like he owned the place. He is a special dog, maybe he got special care.......maybe they all do......
New to the area and even though Julington Creek Animal Hospital is only 5 minutes from home, I avoided it because of the reviews. I have a 15-year-old dog who requires frequent vet visits and I was also worried about affordability and the walk-in wait time. After spending loads of money with poor results at another local vet, I decided to give Julington Creek Clinic a go. The wait time was less than 5 minutes, the office is immaculate, and the staff were caring. The vet (Dr. Rod) was compassionate and practical -- he even gave me a written estimate for care (and it was beyon reasonable). Best of all -- my old gal's issues have been properly treated and her tail is wagging again!
NEVER, EVER, board your dog here, EVER. My dog was boarded there over the Christmas break and was completely ignored. I had used them one other time but only for one night, not seven. I realize it was Christmas but that is no excuse. When I picked up my dog he smelled so bad it made one gag. He had obviously lain in feces and been wiped off - as though I would not notice his condition. When I took him to his groomer it took them 4 hours to get him reasonably clean. The fur in his paws had to be clipped back in order to get rid of the feces that had dried on his paws. His rear end was red and raw from sitting in feces. He will have to go to the groomer again in another week so that they can finish cleaning
him. So far as I am concerned their license should be revoked - the condition of my dog bordered on abuse.
Do not go there/I think they tell the staff to tell the customer no with every question asked. Seems you cannot ever get your pet in for service if you do not have a appointment to get your dog a bath forget it no matter how early you take them.I have never found the staff to be friendly or helpful. Tell you no and get you out. I am over them they do not seem to want your business. Every-time I have taken my pet there I have been sorry. It is not that i do not understand that places get book but with this place it seems like its every time you get the feeling they are doing you a big favor if you get service. Maybe they need to move to Hollywood. Staff is generally very un helpful every answer sums up to " I cannot help you"
02/04/2011Provided by Citysearch -
I agree with the a lot of the other posts, i.e., these folks really are greedy! I had an appointment for my dog's dental cleaning. The vet's office called me the evening before the appointment and canceled. A few weeks later I received a $30 bill for being a no show. I refused to pay the bill since I wasn't the one who canceled. After going round and round with the belligerent office manager, I received a letter in the mail telling me that I could no longer use their services. I say to that, NO PROBLEM!!!
04/25/2010Provided by Citysearch -
DO NOT USE THE SERVICES OF JULINGTON CREEK ANIMAL HOSPITAL! Well, unless you enjoy paying $247 to board your dog for the weekend. I brought my dogs to Julington Creek on a Friday and wanted to pick them up on Sunday. Their day conviently rolls over at noon and pick up is only from 4-6 on Sunday's, so I got charged for a full day for four GD hours! Then, without asking my husband and I, they ran a test on my dog, gave him the treatment, and then sayed both dogs had to be bathed. Racking up our bill..which they should have called before. Luckily the money isn't an issue for us, but what if it had been? You can't just do people that day. They are a bunch of greedy f***s! I wouldn't give them 1 star but you have to choose something.
04/10/2010Provided by Citysearch -
They only care about the almighty dollar! I was just turned away from seeing the vet because of a 20 dollar dispute. They would not get my dog,who was in a lot of pain, in to see the vet because they said I no showed for a grooming appointment 14 months ago. This is not true because I have seen the vet since that time and they didn't say anything to me about this. Plus I never get my dogs groomed there. I go to Pet World which is wonderful. They don't care about the animals only their own profits and they will try to get them anyway possible. I have since found a wonderful vet.
04/03/2009Provided by Citysearch -
Our dog came home after spending two days at the animal walk, with what we thought was fleas. In fact, we saw a couple and continued with her frontline flea medicine. The scratching and licking of her rectal area did not stop. Our four year old child became very ill and was diganosed with rectal strep. When I returned home and noticed the dog licking...it clicked. I called Julington Creek Animal Hospital to ask if I could have her tested. The vet told me that he had never heard of it and there was nothing he could do. Said she probably needed the glands in her bottom expressed. I was able to find a vet who had heard of it and did do a swab. She did test positive for rectal strep. This can be transmitted to humans very easily...a dog licks itself, later licks a human hand, arm, or face and it gets spread.
When I called Julington Creek to inform them that she in face had this they were very indifferent and kept insisting that they have never heard of rectal strep. Scary.
I have lived in Jax my entire life and have owned both dogs and cats for the last 20 years. I even had a very close friend who's family owned a vet clinic. I have taken my pets to clinics in Baymeadows, Mandarin, and the Northside. At first looking for a good deal/ but later after really understanding what it means to be a good loving pet owner I searched for everywhere for the best care. This is the ONLY place I will take my pets now. Their hospital staff is excellent and wait time is minimal, and my dog LOVES to be groomed by Shirley and her assistants! He can't wait to jump out of the car when we get here! My first dog had terrible grooming experiences with other places and became aggressive. I have only taken my new dog here and he welcomes being handled!!! I am very pleased with the service!!! (P.S. I am not one to write reviews... this was important to me to let people know!)
03/05/2007Provided by Citysearch -
I took my three cats here for an update on their vaccines and wound up with a surprise $300 bill. Each one had been given an $86 ""anual exam"" without my knowledge. One of the cats had had an anual exam a month before this visit but they still insisted on this charge. A couple days later I noticed a 2 inch bald spot on another cats leg. When I asked about why this had not been mentioned, I was told that "" as a responsible pet you should have brought this to our attention before the visit"", and that the spot must not be anything if the vet did not mention it in the charts. How do I know they even look at the cat? Also, I think I deserve more of an explination than that for that much money. Oh, and I dont like being called an irresponsible pet owner and didn't I just pay you $86 for YOU too look over my cat?