DR William Shaeffer DMD
13535 Beach Blvd, Jacksonville, FL 32224
Sub-Specialty: Primary Dental Care
Additional Specialties: Dental General Practice
DO NOT GO HERE ESPECIALLY IF YOU ARE A SINGLE MOTHER AND BRING YOUR CHILD/REN WITH YOU THEY WILL DISCRIMINATE AGAINST YOU!! They do not even deserve one star. I got referred by my dad who has spent thousands of dollars here. The moment I walked in my two year old had laid down on the couch it’s 10:30 in the morning he’s tired... the first thing Dr Shaeffer said to me was “I see we have another cranky kid on our hands”. Which was rude as can be. We then had the assistant walk us back to the room. Even before I got a chance to sit down she told me that my son couldn’t be in the room with me. Not one other dentist that we’ve been to has ever asked me to have my child stand outside the door by himself. Especially not a two year old. They have accommodated us and they have given him the weighted mat to cover him. When I pushed back she said that they wouldn’t do that. When I told her that this is ridiculous and if he was going to stand out by the door he would be crying. Which my son got frustrated at this point he didn’t want to leave me and started to cry. Dr shaeffer decided to join us at this point and says that most people have their kids watched by their babysitters or family. I told him that I am a single mother and I don’t have anyone to watch him. I take him everywhere with me. If he had to stand out here he would cry which is normal for a two year old. I said obviously you don’t have children since you’re not understanding my situation. He said it wasn’t normal. Laughed at me. Then said he wasn’t going to see me because I had my son with me. That maybe next time I should “figure it out”. I told them that this was discrimination. That this wasn’t okay. It was not okay. They kicked us out and Dr shaeffer slammed the door in my face.
Dr. Shaeffer is an excellent dentist. He's very thorough, exceptionally trained, and extremely professional. As a patient who was 'afraid' of going to the dentist, hadn't been to the dentist in decades, I have been pleasantly surprised by his expertise in rootcanals, fillings, crown, and etc. AND, most importantly, I have experienced no pain. I don't even put myself on the prayerchain at church anymore.