Coggin Buick GMC in Jacksonville
7245 Blanding Blvd, Jacksonville, FL 32244
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Just bought our 4th vehicle in a row from Coggin. It has been a great experience every time. They have a no pressure approach; which you know when automobile shopping is greatly appreciated. I really haven't found anyone with better service or PRICES!!!!! Great experience every time.
This is the second new Buick purchase we have made at this dealership. In both cases the sales staff have gone to great lengths to meet our vehicle requirements at a cost we could deal with. We will return when we are again in the market to purchase a new auto. We have also been very pleased with the service after sale.
I had a horrible experience. I am not trying to judge this company online, but feel like I need to share my experience as I was manipulated by them. After signing a bunch of paperwork for a Ford truck I was buying, I then put a cash deposit down. We made arrangements to meet the next morning to pay the balance, as it was 6pm & the banks were closed. I put the cash down to lock the deal - so I was told. Called the next morning to say I was on my way - still no problems. I get to the dealership that morning & was then told the truck was sold in the 12 hours I was not there. What was the point of the paperwork + deposit??? In reference to the cash deposit, I was told they're not responsible by law to refund back to me, but they will give it back if I wait an hour for the manager to get back into the office (like they are doing me a huge favor.)
Hope my story helps someone shopping here. Very shady stuff going on at this dealership. Buyer Beware.
12/23/2008Provided by Citysearch -
This business is the absolute worst, all that they've done is completely srew me out of my money. My car has been in their shop for a week now, first it was supposed to be done after two days, then it turned to three, then four, then five, now six. They knew it would take a couple of days for the part to get in, yet they wouldnt let me just drop the car off when the part got in, they made me pay for a extra three days on a rental car when i didnt even need it, the car was sill drivable, the only thing damaged was the bumper. They are very rude, some of the worst customer service ive ever had. they expect me to come and pick my car up on christmas eve! HELLO! are you stupid, ive got LOTS of plans. The only reason thy are taking so long is to screw me out of more and more money on this crappy rental. i drive an suv, they gave me the smallest car they had, its christmas, how am i supposed to even fit my daughters high chair in that!? they have completely ruined all of my plans for christmas...... I wouldnt recommend this place to my worst enemy. i would give this place zero stars if i could, but the site made me give them atleast a one.
05/30/2008Provided by Citysearch -
Fixed the car fine, They didnt want to walk around when finished, just handed me keys and said Bye.. I demanded to do a walkaround with someone. Noticed BIG Scrape and Dig in one of my very expensive wheels which are Brand New and everyone looked dumfounded. Call around 2 pm to see if ready for pickup and they said it was in quality control and clean up. When arrived at 4pm Only half the car was clean and only 2 wheels out of four were cleaned, also one of my hanging airfreshners was missing( not a real big deal) but still was missing