Excellent product. Very helpful sales person that sold us. Delivery was good they set it up for me.. Would recommend
Excellent service. I worked with Taylor whose pricing beat the competition!! I'm 3,000 miles away and he got the order in and delivered here in Ca. in less than 2 weeks; right on schedule! White glove service was a nominal fee but well worth it, as opposed to the usual free curbside drop off. The delivery crew set the beds up and took away all the boxes. They were also very professional and deserved my tip! Appreciation goes a long way! Pass it on!
Went around jax searching for a queen set and no one had good deals but I searched on Craigslist and found jax mattress and Chad was great &very professional can't wait for my delivery tommorrow��������
Stan was exceptional. Gave me a good deal and will definitely purchase this store again. Was very helpful.
After visiting a few other well known places my last stop was to Jax Mattress. I walked in and felt like I hit the mother lode. There's no pressure to look at the mattresses and try to sell it to you. When your ready to talk he's there for you. He has a lot to choose from and you get a great deal. Check him out he's worth it! He's got my returning business too.
Horrible, musty smelling place. Rude and cranky people working there. Talked down to everyone in there.
Brad was super helpful and patient. We changed our minds 10 times in 2 days. He never got mad nor showed attitude. I purchased a connor platform bed and brooklawn pillow top. I'm sure to be happy with my purchase
SCAM PART 1: The mattresses are stacked in high piles. The only way to test them is by pulling one onto the floor a lying on it. My son did that and said it felt ok. When we got home with the box springs the experience was aweful. My sons could hear and feel the springs. They woke up with body aches. I went back to the store paid and extra $100 to trade in the two mattresses ($375 each) for one, more expensive mattress. I wasn't home when the delivery guys came, my son was. HERE IS THE OTHER PART OF THE SCAM: They claimed there was a spot on the mattress that was only 2wks old and would now only give me $100 for the one mattress. This meant, although we made a deal on the price of the more expensive mattress, they would not leave it unless I paid an additional $275 over the phone. I wouldn't agree. When I went back to the store, the owner would only give me $50 of the $100 that I originally paid, claiming delivery fees. Watch the video on YouTube: Call a Mattress Swindle Live Review.
Absolutely the best buying experience I have ever had buying a new mattress Wonderful salesman. Really cared about my well being and very knowledgeable
Mattresses sink, No refunds, pay $80 bucks for exchanges..read fine print or stay away...very bad!!!.......................................................