Very good a professional. The man i dealt with was very knowledgeble and we had a quick conversation. Snap2Ship is actually cheaper than other chains. Snap2Ship does not nickel and dime for small things, great company
5549 Fort Caroline Rd (Fedex Shipping Center)Jacksonville, FL 32277
0 stars if it was an option. Worst customer service ever!
Snap2 Pack & Ship Store owners also are the people who work the shipping/mailing desk.I have used this company several times a year since moving to Jacksonville, FL in 2011. Brian and Dennis have been unfailingly courteous and process my shipping and mailing needs very quickly. They are outstanding.
If I could I would rate them NO STARS, They have the worst mail service and DO NOT RENT A MAILBOX from them because they will send your mail back without your consent. They also get angry when you call to check and see if you have any mail in your box. THEY ARE RUDE AND IMPATIENT!
The staff is rude, and spoke to me as if I was a nuisance with questions about their services. While attempting to ship a package to my brother who is deployed, I was charged an additional $3 for a cup of packing peanuts and one piece of tape... which may have been fine if I was told that before they put it in my package. The manager/owner was flat out rude, and I will never again use UPS, especially not this store. The post office is right down the street, and the prices are cheaper, staff is nicer, and I left the post office without my blood boiling.
Convenient location, with easy and up front parking- to get in and out service with speed. But the map/directions are not correct. It is part of the shopping area of Merrill and Townsend (where Publix is located). Up front directly facing Merrill, west of the Hess gas station, and next to Dunkin Donuts. They were very helpful, when called for directions, and immediately answered the phone. A helpful experience.
we got here on a Monday morning to drop a package off at 824am they Dont open till 830 so we waited ...834 we are still waiting nothing and nobody there...had to leave to go to work...very upset that they couldn't be on time!!!!
Staff is helpful and informative.
The people are very helpful, patient, and kind! My daughter, who lives near this business, recommended it once when I was going to be close by. I was so impressed that I go out of my way by a good bit to give them my business now!