Man it's a really nice place and a really nice store and it has great customer service, and he also gave me a discount.
11 N Ocean StJacksonville, FL 32202
From Business: Location in the heart of downtown Jacksonville in a 101 year-old historic building. We are home to a diverse selection of premium hand-rolled cigars from various …
I was lucky that I visit this store day one opened , surprised with good prices , good quality , and excellent customer service and friendly one from store owner , love the place
I've done business for one year with smokers alley just in the last month I had a problem with my tank they gave me a tank and I said thank you they claim in a 12 hour. That I had meant the threads which I've had one of these pipes for over a year and never had anything like this happen so what I did was took my old tank and put it back on the battery and it works good enough but they will not exchange it take they gave me saying I broke it even though it screws in perfectly I would tell you not to go to that store that will not work with you and Ashley get an attitude and you ask questions like him a big thumbs down spend a lot of money there but the guys so hard-headed has to be right and I have to be wrong that we can't even talk now
Seriously love this shop. They go above and beyond. They're amazing. If you're looking for somewhere that will remember you as a regular here's where to go.
Very good spot for smokers.. Good customer service from Ano
I once came into this store and had a lot of questions, about various items in the store. A gentleman named Ano who worked there was absolutely helpful and VERY respectful. I appreciated his assistance and his knowledge of various things. Great help! Great store! I will always come back and tell my friends about the place!
The customer service I recieved from a young lady named Taylor, was amazing. She helped me with all the concerns I had about the e cigarrette I bought the other from a young man. And she was very kind about helping me with my concerns which was refreshing from another experience I had at the store a couple of months ago with the manager Philip. I would definitely recommend smokers alley to friend and advise them to see Taylor. Great help!
Philip was extremely helpful. He took time to explain and show me how everything works. Very good atmosphere. I will recommend this shop to all my friends and family.
Easy directions - very helpful & knowledgeable, he had plenty of patience helping me purchase the different parts that can be used with the e pens. I am new to using the vape e pens and am still learning so I really appreciated his patience. I will definitely return. Thank you :)
My husband was buying his e-cigarette supplies here, every battery we paid for had no packaging and broke or didn't hold a charge , went in today to please ask for one in a new package or our money back , the one they have us had scratches on it, the girl "Jen" ?? Was out of this world rude , geuss she was to busy flirting with the three guys in the store , when I asked for the managers number she practically threw a store card at me and told me "whatever , I can't help you ...my boss is going to treat you the same way." Your throwing away your money it you go here, go to new leaf, son much better in every aspect and especially customer service....oh, and to top it off "Jen" was high as a kite giggling at my husband while I was right there the second out of four times we were there....owner of smokers alley if your reading this ...fire her and hire someone who actually wants to work .