The worse experience. I will not recommend this place. Poor custumer services. They are rude and disrespectful.
10151 Deerwood Park Blvd Ste 250Jacksonville, FL 32256
From Business: The expert technicians at iDeviceMD specialize in the repair of iPhones, iPads, iPods, Macs, and Samsung Galaxies. Cracked or shattered your screen? We can quickl…
9954 Old Baymeadows RdJacksonville, FL 32256
3267 Hodges Blvd Ste 5Jacksonville, FL 32224
From Business: Established in 2011, Jacksonville Cell Phone Repair is a local electronics repair shop specializing in the repair of iPhones, Macs, Samsung devices, iPads, and co…
montecello drOrange Park, FL 32065
From Business: All repairs $49.00 or less
Today they set an appointment with me for 9am...but they don't open until 10. Typical for this location. Every time I stop in here (wish I didn't have to, but they sold me my phone), the employees are unprofessional and have no solutions for their customers problems. I have seen more than a few people leaving in a rage, cussing at the employees. Stay away from this branch!!!
I had walked into this store an hour before they closed. I was tiered and frustrated because I needed a new phone that night. I was pleasantly greeted by Avery & Stephen, after telling them what happen, what I needed, they went strait to work. They where extremely helpful and delightful. Not to mention very patient. We were having difficulties with getting my number changed from my previous network. They stayed open a hour latter with excellent customer service to make sure I got my phone that night. These two men are examples of what real customer service should be. If you want great service and knowledgeable people I would recommend this store. I had such a good experience I made sure to tell anyone looking for a new phone to come to this store.
Bought a phone tonight and it was reported as lost or stolen. Going back tomorrow for a full refund. This is a display of bad business practices. Had to give it a star just to submit
Great place to take any of your phone repair needs or questions. They are very knowledgeable and efficient about all things phone and beyond. Super nice and very helpful, solved the issue I was having with my phone. Really smart staff working there, I am very thankful I found that place.
After calling 12 businesses in Jacksonville to look at our phone systems I called this company. They came out right away and fixed the problem. Will call again. Technician was helpful with answering other questions about the phone system too.
WARNING! RIPOFF! THEY WILL LIE AND MANIPULATE YOU TO GET MORE MONEY!!! I went to the store to add a line to my existing MetroPCS account for my son. When I spoke to the store associate he stated that I had to get the unlimited plan for $60 a month when I open a new line on my account and if I wanted the $40 plan I had to sign up for the $60 plan and then the following month drop it to the $40 plan. When I asked him why he stated that it was MetroPCS new policy. When he told me that I thought that didn't make sence so I left and went to an actual metro pcs store not a franchise store. When I talked to the MetroPCS associate I learned that not only was he lying about MetroPCS supposed new policy, MetroPCS was also running a special at the time for the unlimited $60 plan for $50 a month. So if I had believed him, I would have signed up for the most expensive plan and not at the promotional price. Stay away from this store!!!!! They will lie to you to get more money from you! RIP OFF!!!!
Worst store ever. They screwed up my phone and have been overcharging me by 40 every month. It's been over 5 months and they still have not fixed it. They just point fingers to Sprint and never call me back. Sprint is looking into it now because they will not resolve. Don't go here. Also cost me 350 in rebates due to their mistake.
This place is awesome! Highly recommended for any cell phone repair. Thanks Guys!
Tom Cusick installed our security camera's and extensive phone system in a few day's. Prices are very reasonable and work is certainly professional! I will continue to refer them to anyone.