Great service. Professional staff. Very knowledgeable. Excellent price. I needed more than just the standard brakes and was very pleased with the price.
10151 Deerwood Park Blvd Ste 250Jacksonville, FL 32256
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I have known and done business with David for a great many years and it is totally impossible that anyone would have been treated badly.... He is a …
When your car makes a terrible grinding sound every time you step on the brakes, it's probably time to change your brake pads!I called Friday morning to see if I needed to make an appointment. They got me in immediately that day.I came in a little before noon, and they took a look at it right away. The guy told me that only my front pads needed to be replaced, and that my back ones actually had a long way to go. Good to know and happy they didn't try to dupe me!It took about 45 minutes and cost $90 for pads and labor. I don't know anything about the pricing for car repairs, but my dad confirmed that I paid a very fair price.Thumbs up for quick and HONEST service!
Brakes 4 Less has now done repairs on two of my vehicles. They were recommended to me by a friend in the area, and I am totally pleased to have found this great team of mechanics. They are very thorough, and competent in their work. They are good listeners and I always feel confident that they understand what I am trying to explain to them... in my gibberish of "It's making a weird sound when I brake... "Pricing is fair. They always listen when I request we hold off on a repair, if it's not vital, or they recommend a solution.I recommend them without reservation.
See photos below for description of terrible experience. I would never again go to this company and would suggest future customers go somewhere else.
I first took my car in because my A/C stopped working. I was happy with the service I received at that time as well as the cost, so when my car died the next month, I took my car back without hesitation. While they had it, I asked them to take a look at my rear brakes because I was hearing a noise sometimes while braking and I just wanted to make sure they were ok. They did a clean and adjust on my rear brakes (and let me know they were still in good condition) and fixed the issue that caused my car to die. I picked my car up right before closing and everything seemed fine. Again (at the time) I was happy with the service and cost. However, after driving for 15 minutes, I all of a sudden realized that my brakes no longer worked. I found this out during rush hour traffic. I had to swerve off the road in order to avoid hitting the car in front of me. At this point, the brake pedal was going all the way down to the floor and just barely braking as long as I gave it plenty of space to come to a stop. I managed to make it back to the shop because it happened just down the street from them. At that point the technicians were gone but the one guy still left checked my brakes and saw the pedal was going all the way to the floor. He assured me he would let everyone know in the morning what was going on. By 3 pm on Saturday I still hadn't heard anything, so I called the shop only to find out they had closed already and no one had bothered to call me. At this point I left a really angry message letting them know how unacceptable the entire experience had been. Monday afternoon rolled around and I still hadn't heard about my car, so I called them only to find out that they had fixed my car on Saturday but no one bothered to call me. By this point I was completely floored. I could have died or been severely injured because they didn't do their job correctly! Literally 10 minutes before my brakes gave out I was on a highway and going over a bridge. What would have happened had they gone out at that point? Yet, no one seemed apologetic over the incident AT ALL. When I picked up my car on Monday, the manager refunded the $45 I paid for the clean and adjust which was the least they could do. I genuinely don't feel like they gave a crap at all. Also, I had to pay to rent a car for three days after taking my car back in so even with the refund, their mistake still cost ME. Had they apologized (in a way that actually seemed real) and genuinely acted like they cared and were sorry and really made it clear they wanted to make it right, I would have considered giving them another chance. But after the way they handled it, there's no way in hell I will ever take my car back there. It's a shame because they lost a really good customer. I have an older car, so all I wanted was to find a mechanic that was reliable and actually good at their job.
good......id get my brakes done here again
Dave is extremely helpful and an honest mechanic. My last mechanic took advantage of my lack of knowledge about cars. Dave fixed the problem easily and quickly. He is a hard worker and gets you in and out as fast as he can. It is hard to find a mechanic as efficient and trustworthy in the area. I will always go to him for any sort of brake/rotor issue and I highly recommend him!
My wife and I like this shop because they are 100% honest and efficient. If you take your vehicle in early in the morning, they'll call you with the quote, complete the repairs, and you can pick it up that day before they close. They have a great staff and if there is anything not the way it should be, they make it right.
My first experience here was great! They did a quality job on my brakes. Definitely coming back here for future repairs
I needed brakes fixed on my Honda Pilot a couple days before we were leaving for a trip. I got tired of always going to the chains like Midas, etc. Seemed like every time I went there it was way too expensive and I always had to go back a few months later for some issue related to the original install.This time, I decided I was going to go somewhere else and chose Brakes for Less. Not only were they able to get my vehicle fixed the next day, the price was way cheaper than I had expected. They were courteous and seemed to appreciate the business. Best part was, they were only a couple of miles from my house. I will be using them again for sure.