Dealing with this company has been the worst experience of my life. The very first visit, to even give me an estimate, they were a no show and it just got worse from there.John came out and measured twice for our cabinets and we were told two weeks for them to be delivered. It took three weeks and he ordered two of them the complete wrong size. We installed them ourselves, which was the only smooth part of this transaction. It's been a month since we installed the ones we could and we are still missing one cabinet to finish installing them. There were several appointments rescheduled by them at the last minute in this time.Now for the counters. We had them install these. They chipped one of them on install and when the installers went to fix it, they sanded it down so much that there is a 3" wide divot in the countertop. See pictures. It's taken them two weeks to even come out and look at the issue. Now I get a phone call from John's wife Dawn to schedule to repair the counter, she screams at me over the phone because I can't be home on the day they want to come. When I insist that I want to speak to someone that isn't yelling she hangs up the phone. They also damaged one of my cabinets when they were installing the counters and won't replace the door. So my brand new kitchen looks like it came from a thrift store.Just an FYI, you can order your cabinets from the people they order them from directly and probably have a better experience, it's DL Cabinetry here in Jacksonville. Probably get things done right the first time. And it's not worth any little money you may save dealing with these people. There are plenty of other companies in town that fabricate their own countertops. They are rude, unprofessional and do terrible work.
7621 N Main StJacksonville, FL 32208
From Business: Marble Masters, Stone Care Specialists, Inc. has been in business for over 25 years. Family owned and Operated. Offering Natural Stone & Quartz Counter Tops. Also…
11303 Business Park Blvd Ste 100Jacksonville, FL 32256
From Business: Fine Quality Since 1986* MARBLE* SOLID SURFACES* VANITY TOPS* SINKS* COUNTER TOPS* TUBS* WHIRLPOOLS* SHOWERS* FIREPLACES* TABLE TOPS* WINDOW SILLS* Custom Colors …
From Katia's first greeting, I knew I was in good hands. She questioned me about what product I was looking for and then we proceeded out into the yard to look at the various granite slabs. After deciding on my choice, the employee came to the house and took laser measurements. In about ten days the installers brought the countertop with the undermount sick and installed it. They also drilled the holes for the faucet and sprayer. I am well pleased with the countertop and how it brought the kitchen together. At all times everyone at Stone World was friendly, knowledgeable and helpful. I will definitely recommend them to friends.Evelyn A.
To say that we are satisfied with our kitchen is a gross understatement. Mar and his team from Noble Granite has been professional, prompt, extremely detailed oriented, and attentive to every need regardless of the requirements we continuously presented. We are overwhelmed with the craftsmanship and our overall experience with Noble Granite. We will be using them for future remodeling and we are DEFINITELY referring them to our family /friends!!!! Give them a call and say Debbie or Norma sent you!!!!!!!
I love Noble Granite finish work, quality was outstanding, they had a good selection. Mar helped a lot with his professional advise. Everything come out to meet our expectation. Highly recommended-100%
My quartz counter tops are so beautiful. What makes them so beautiful is the attention to detail with the cut and installation.Great job to everyone, they entire staff cares about the customers, sales staff was knowledgeable not pushy, and many different types of stone to choose from.The cuts were perfect, I chose one that had veins in it, my solid stone was used as a full wall backsplash, the veining was matched to the counter tops, looks like you folded the quarts to go up the wall. The installation was carefully done with the attention to detail in every step, the outlets were cut perfectly (not over cut).They cleaned up when they were done.great experience I will recommend them to everyone!Thank you for a great job
Noble Granite removed old Counters and installed new ones. They did a Great Job and I would definitely use them again.
Excellent service. Great selection and courteous from the store to the installation. Very pleased. Would recommend and use again.
Working with Noble Granite was amazing. From selection, design, and installation for our quartz counter tops, can't recommend them enough.
Here is my kitchen's photo. Nothing was left behind. Please make this photo part of your library.From a small space to a beautiful and workable kitchen. Thank you Mar and his team!
Terrific experience here. Followed my job through till the end . Always on top of the details. Would def. recommend.